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SSD Problem

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January 2, 2012 3:10:12 PM

Hello all

I recently bought a OCZ Agility 3 120G SATA 3 from newegg to put Windows 7 on. I already have a 7200 rpm drive with windows on it but I bought this new one with the intention of making my system faster, etc.

Here is what i did. I took out all of my current HDD's (two HDD's, one SSD) and mounted my new 120g SSD. I put in the W7 disc and started up the computer. Installation came up like normal and I went to select a drive to install a fresh copy of W7 onto. Unfortunately, my SSD didn't show up. After switching SATA power & data cables several times, and rebooting, it still didn't show up. I even went into the BIOS and it didnt show up in there either. Any suggestions to fix it, or am I doing something wrong?

Thanks so much in advance. :) 

More about : ssd problem

a c 114 G Storage
January 2, 2012 3:36:21 PM

Is it plugged into the 1st SATA port (SATA 0) ?

What MoBo ? Does it have SATA 3 ?
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January 2, 2012 3:43:38 PM

Did you make sure to set the controller for the port that the SSD resides to AHCI? If not, this can be changed in your BIOS.
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a c 167 G Storage
January 2, 2012 3:52:21 PM

I think you did everything right.

1) Did you go into the bios to set the sata mode to AHCI? That is needed for trim support.

2) Did you connect the ssd to a marvell sata port? That won't work initially until you install drivers. Use the integrated 6gb port if you have one.

3) It is possible that your OCZ ssd has a problem, and you might want to return it. They seem to have more problems:
http://www.behardware.com/articles/843-7/components-ret...


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a c 119 G Storage
January 2, 2012 3:53:44 PM

Have you previously enabled AHCI ? If you had enabled AHCI you will not see it in the regular sata screen you will have to go to where the AHCI is on the sata storage ports. Is there an options link to click on that will take you to the other screen where you can set the drives partition in the Windows 7 install. If not then you can put the hdd with the os back in and see if windows can see the drive in disk management. What OS did you have on your computer , is Windows 7 new.
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January 2, 2012 4:30:37 PM

Thanks for all the responses.

Yes im pretty sure AHCI was already enabled. Yes i already had W7 64-bit but this is a new copy i bought. Was going to reformat the other drive and use SSD as Windows drive. Yes i plugged it into SATA 3 port, but as i said ti didn't show up. So it could be the SATA port?

Motherboard: EVGA X58 SLI3
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January 2, 2012 4:45:42 PM

I went to the EVGA site and went to motherboard drivers. Do I download the driver that's called "SATA 6?"

I chose the following in the boxes:
Family: X58
Part Number: 131-GT-E767 - EVGA X58 SLI3
Type: I just chose SATA 6 and downloaded. Didn't install anything yet, cause i don't know if that is right.
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a c 167 G Storage
January 2, 2012 4:53:44 PM

Revonav said:
Thanks for all the responses.

Yes im pretty sure AHCI was already enabled. Yes i already had W7 64-bit but this is a new copy i bought. Was going to reformat the other drive and use SSD as Windows drive. Yes i plugged it into SATA 3 port, but as i said ti didn't show up. So it could be the SATA port?

Motherboard: EVGA X58 SLI3


I doubt it is the sata port; your old drives worked fine.

I suspect the ssd, it is the only new thing.

Is there possibly a motherboard bios update that might be applicable?
Also, check the evga and OCZ forums to look for applicable problems.
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a c 167 G Storage
January 2, 2012 4:58:16 PM

Revonav said:
I went to the EVGA site and went to motherboard drivers. Do I download the driver that's called "SATA 6?"

I chose the following in the boxes:
Family: X58
Part Number: 131-GT-E767 - EVGA X58 SLI3
Type: I just chose SATA 6 and downloaded. Didn't install anything yet, cause i don't know if that is right.


You will eventually want to update the sata 6 drivers which are in windows, to enable those ports. But if your ssd is attached to the 3gb sata ports, and you can't see it, you have not gotten that far.
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January 2, 2012 5:06:48 PM

No I haven't even tried plugging the SSD into SATA 2. So where is the update in W7 where I can enable the ports?

Thanks so much :) 
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a c 167 G Storage
January 2, 2012 5:41:54 PM

Revonav said:
No I haven't even tried plugging the SSD into SATA 2. So where is the update in W7 where I can enable the ports?

Thanks so much :) 


The sata 6 ports are controlled by a chip and driver that the basic windows 7 install dvd can't recognize.
You can update windows 7 drivers with the cd supplied with the motherboard, or from the motherboard web site.

If your bios can not see the ssd when it is attached to a 3gb port, then I suspect a ssd problem.
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January 2, 2012 5:53:29 PM

So which drivers do i download? Were the options i selected correct for what i need?

Thanks
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a c 167 G Storage
January 2, 2012 6:08:56 PM

Revonav said:
So which drivers do i download? Were the options i selected correct for what i need?

Thanks


Until you can see the ssd in the bios, nothing can happen.

Check in the bios that you have enabled the 6gb ports, probably called the marvell controller.

If all else fails,
Attach the ssd to a sata 3gb port. You should be able to then see it in the bios and be able to install windows7 using it.
After w7 is installed, install all of the chipset drivers which were included on the motherboard supplied cd. That will include support for the 6gb ports.

I suspect that a motherboard bios update might be needed to be able to boot and recognize the ssd from the 6gb ports.
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a c 119 G Storage
January 2, 2012 6:32:54 PM

If you have the SSD attached to the sata3 ports and the drive is not recognized then plug it into the sata2 ports and see if it's recognized there , if it is then you can install Windows and switch it back later when you get the sata3 ports enabled with the drivers. If you attach it to the sata2 port then in the Main bios screen you should be able to see it , if not then there is something wrong with the SSD and you should RMA it.
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January 2, 2012 6:35:32 PM

Alright. Thanks for all of the helpful responses guys! :) 
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a c 119 G Storage
January 2, 2012 6:39:28 PM

Let us know what the outcome is.
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January 2, 2012 7:18:29 PM

This may have to do with the windows 7 boot loader looking for the old hard drive.
If you disconnect all of the drives, Then connect just the SSD and the DVD drive then instal windows7 and connect the drives after the install.
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a c 353 G Storage
January 2, 2012 7:21:33 PM

Correct me if i"m wrong. But your MB has NO intel Sata III ports, only two marvel Ports, using the older marvel controller.
If above is the case, Use the Intel Sata II ports - Performance lost is small !!!
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January 2, 2012 9:01:48 PM

Okay, I plugged the SSD into one of my SATA II ports, and installed Windows with no problems at all. Thanks so much for all of the helpful responses!! I owe you guys!


Quote:
Correct me if i"m wrong. But your MB has NO intel Sata III ports, only two marvel Ports, using the older marvel controller.
If above is the case, Use the Intel Sata II ports - Performance lost is small !!!


So would I still be able to use SATA III? I have a SATA III cable and would rather use it even if the performance difference is small. :) 
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a c 167 G Storage
January 2, 2012 9:37:21 PM

1) Some sata cables are supposed to be higher quality and are marketed as sata III, but there is no electrical difference.

2) Most of what the os does is small random reads and writes, so the better sequential performance makes little difference.

3) If your motherboard marvell ports are capable of detecting and booting from the 6gb ports, then by all means try it. You might have to access the marvell bios to enable that capability. Read your motherboard manual for that. Also check to see if there might be an update to the marvell bios code to fix whatever reason you could not see the ssd in the first place.

4) Possibly there is a ssd firmware update that might be needed. Check with OCZ forums and support. I think they have some issues.
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a c 353 G Storage
January 2, 2012 9:49:09 PM

What I do is reserve the Sata III marvel ports for is HDDs. Sata III HDD's only benifit in terms of Burst speeds, no real gain - At least this way they are not a waste. New Hybrid HHDs with an intyernal 8 Gig SSD cache would also be a good option for the Marvel Sata III ports.
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January 2, 2012 10:52:47 PM

I checked OCZ's website for the latest firmware updates, and i dont know if i have it or not, and if i should download & install it.
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a c 119 G Storage
January 2, 2012 11:05:54 PM

If the motherboard cd has drivers for the Marvell sata3 ports you can inststall them and connect the SSD to the sata3 port and see if it works. If you have found the latest firmware for the SSD then you can update it and see if that lets you use the sata3 ports. Now that you have windows installed on the SSD and you know it works you can try these things.
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January 2, 2012 11:30:20 PM

What will the updated firmware do for me? It said there is a risk of losing all of my information by updating them. Also, how do I know if i have the latest or not?

Thanks
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a c 167 G Storage
January 2, 2012 11:48:05 PM

Revonav said:
I checked OCZ's website for the latest firmware updates, and i dont know if i have it or not, and if i should download & install it.


As a rule, I do not install firmware updates or bios updates unless it looks like it will fix a problem that is hurting me. A failed update can brick the component.
Certainly when updating a SSD, you should protect any critical data first. In your case, be prepared for a re-install.

OCZ should have a utility or some means of checking what firmware level you are at, and a description of what the update fixes.
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January 3, 2012 12:19:57 AM

So I shouldn't install the firmware updates then IMO.

One thing that is still bothering me is the SATA III socket problem. What do i need to download to be able to plug my SSD into my SATA III ports (Marvell SATA port?)?
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a c 353 G Storage
January 3, 2012 3:46:27 AM

FIRST
Check to see what Marvel controller you have, If it is an older one, You may be better off staying on the Intel SATA II port. You will probably find that real life performance is very little diff.

The prefered port is the Intel sata III, which you do not have. Thoes with a Z68 chipset have in addition to the Intel chipset a NEWER marvel controller.

As for updating the SSD firmware. OCZ recommends the linux boot disk method. The last firmware was 2.15 (maybe a newer one). Updatated both of my Agiglity III's with no Problem. And yes I'm planning on dumping them for a Samsung 830.
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