Retrieving data from a seagate external hard drive after corruption of partition

Hello, out of the blue my well-functioning Seagate 1 TB external hard drive suddenly stopped being accessible. Besides my MacBook, I tried it on another Mac notebook and a Windows system notebook. The same result. I have given it to my computers man for data retrieval. He says it is a critical situation, as the partitioning / files index system has gone. He is trying to do what he can to retrieve. Any advice? Many thanks.
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More about retrieving data seagate external hard drive corruption partition
  1. Has he tried to mount the HDD on a linux system?
    If that fails, there are some programs out there that could be used to retrieve data from corrupted drives, with variable results.
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