Why cant i install a program that needs internet when im conected to the interne

[Daniel needs help]

Hello,why cant i install a program when it needs the internet and Im connected to the internet?. I cant find the problem and iv tried to trouble shoot it and it cant find a problem.

 

[nikorr]

What program is it?

 

[sammantha007]

What program is it?

Microsoft office home and student 2010

 

[sammantha007]

I just found the same situation. :S

 

[nikorr]

Post more detail on what are u doing!

Upgrade?

Is any old one installed?

Your OS is a W7 x32 or x64bit?

Were you using the any office Trial version?

Do u have a 32 or 64-bit office?

 

[nikorr]

I just found the same situation. :S

Hey sammantha007, create a new thread on this topic, since this is is Daniel needs help thread.

He may need a different answers than u and it may be all confusing at the end : )