try different program to scan for smart i like SpeedFan it has better and in-depth smart analysis. And ya smart info stored on drive, that how you can take drive any ware and still see Total hours on, Power cycles and stuff
The update is I called Dell Customer Care and they said they can only take into consideration if error is shown by there diagnostic programs ! They have a comprehensive diagnostic program, but it doesn't raise errors
What to do now ? Also can it be that since by HDD is changed, my mother board is not aware of it and so there can be a mismatch and so CRC errors are coming ! Can a low level format of be any help ?
"the less you know, the happier you would be" Relax you sound so nerves,
as i told before HD tune can screw with you, you used dell program and it passed,
well now go to Toshiba and download there hard drive specific test and run it
sadly SMART, can be as dumb as pile of bricks, one time it shows my HD at 60% health other at 100% its good system to help but its not always works right.
If you can get appropriated sata add on card, and connect your HD to it, also change sata cable then run diagnostics
"the less you know, the happier you would be" - You just said the golden words, respect
Well, I'm having lot of bad experience with Dell. If you have time read on, first my Dell Laptop got stolen, got new Dell XPS, in all models I have seen problem with Nvidia Optimus Technology. When you are on battery, and you play a graphic intensive app, say a movie and when you close it, the screen colors ( mostly taskbar ) would be decolored or flat colors. After lot of discussion, they changed by motherboard, and the person who came managed to break the case, forgot to put RAM first, opened second time brutally complete system, then forgot to attached speakers, and heat sink, came again 3rd time ! OMG !
Still issue was same, I asked for replacement and they said they cannot replace laptop which is taken under Employee Purchase Program - EPP, after heated talk they said ok, we will replace, they took my laptop, gave me new one after 15 days. The graphic issue was still there. Fine !
In 4 days adaptor started making spark, changed it. Then on 31st night, the HDD crashed with death clicks and many I/O errors, replaced this, and now this !
ya computers can make you go crazy sometimes.
This is laptop we talking about right?
get another test go to http://www.almico.com/sfdownload.php
download program, install, Then go to SMART tab, and perform indeph online analysis lets see what they have to say about that drive
Thats why you have to back up everything get external hard drive back up important information on it to ease your worries,
This days no company is going to replace your hard drive under warranty, without you running there approved testing software.