NEED HELP !!!! Bad External HDD

Hi everyone,

I not to sure if this is the right place to post this. If so sorry in advance.

Ok, so I am having a bit of trouble with my external HDD it is 2tb. So when I plug it in nothing comes up. So when I go into disk management it comes up that it is unallocated and not initialised. So I try to initialise it in both settings but it comes up with the message "Data error (cyclic redundancy check)" I am running windows 7 64-bit. Do you need any more information?

I have tried to analyse the disk with testdisk but it doesn't find any partition even with the deeper search. That was with the Intel partition table type. So I tried changing it is None (Non partitioned media) but I calculated that it would take 27 years to process. Before I had any problems with it it had just under 2tb on it and I believe it was just a single partition.

I tried taking the HDD out of the case and put into my desktop but it had the same problem.

So what I what to know is there any possible way of retrieving the data. If not could I possibly somehow copy the data onto a different drive. Is the drive faulty cause I have only had it under a year. If you need more information please don't hesitate to ask

I would really appreciate any help or suggestions.

Thanks in advance everyone.
7 answers Last reply
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  1. If it is still under warranty you can claim it and pay extra for DATA recovery! I do not think there is an easy or free fix.
  2. So if I send it back to WD and pay extra they can put it on a new drive?
    thanks, also about how much would it cost?
  3. Don't know the cost since I always have two copies of important data and bite the bullet on installing everything else.
  4. I emailed WD and they said they wouldn't do it.

    So I downloaded Active Partition recovery for windows and the drive comes up so I select the disk, and then I press create raw disk image.

    So the question is how do I recovery the data from that?

  5. Where does it store the Image?
  6. Where ever I want it.
  7. Not knowing the program my guess would be that it would have a restore function.
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