The wizard cannot find the necessary software

Trying to install a camera on my brothers PC, but not working> this is what happens:
1) pop-up comes up (found new hardware wizard)
2) "install the software automatically (recommended)"
3) "next"
4)" the hardware was not installed because the wizard cannot find the necessary software"
What should i do?
1 answer Last reply
More about wizard find software
  1. Try uninstalling the camera software and reinstalling. Also, be sure to read the manual. Some usb devices need the drivers installed prior to plugging them in for the first time.
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