BSOD(Help please!!!)

Hello, I have been having some BSOD's for the last week, I'm not sure if it's because i activated driver scanner to scan for corrupt files or if its because i moved my Desktop to a new case and had to reset the bios etc, What i was hoping was someone could help explain what the problem is and why, i did memtest and no errors came up it went to pass 12% before i turned it off. as well as i tried using wndbg but it keeps saying symbols are wrong and i load the ones from windows 7 on the microsoft website so I was hoping to load it here so people could hopefully help me with it, I would really appreciate it.


Quote:


Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\101511-30513-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: D:\Symbols
Executable search path is:
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`03067000 PsLoadedModuleList = 0xfffff800`032ac670
Debug session time: Sat Oct 15 19:07:05.922 2011 (UTC - 5:00)
System Uptime: 0 days 1:53:34.890
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
.............................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
Probably caused by : ntoskrnl.exe ( nt+7cc10 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************

ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

MODULE_NAME: nt

FAULTING_MODULE: fffff80003067000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 4e02aaa3

EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP:
+3032653262663937
00000000`00000000 ?? ???

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000000000000000

ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0

BUGCHECK_STR: 0x1E_0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff800030db5fe to fffff800030e3c10

STACK_TEXT:
fffff880`031fcc28 fffff800`030db5fe : 00000000`00000000 fffff800`0326e340 fffff880`031fd430 fffff800`0310f830 : nt+0x7cc10
fffff880`031fcc30 00000000`00000000 : fffff800`0326e340 fffff880`031fd430 fffff800`0310f830 00000000`00000001 : nt+0x745fe


STACK_COMMAND: kb

FOLLOWUP_IP:
nt+7cc10
fffff800`030e3c10 4883ec28 sub rsp,28h

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt+7cc10

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: ntoskrnl.exe

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner
---------



or if this is the wrong forum to please point me to the right one.. i keep getting some sort of ntoskrnl.exe crash dump it's what it's saying at the nt+7cc10 i believe.. I'm not sure what any of this means, hoping someone could help if i need to upload the dump file to further help please inform me as well as how to,


Once again Thanks Toms Hardware, and the great community!
4 answers Last reply
More about bsod help please
  1. 1. Memtest86+ should be run at least overnight (12 hours).

    2. Read the BSOD error message and google it for solutions ... if ya cant see it, google "turn off auto-restart"

    3. Check event viewer or warning and error messages

    4. Upload ya dump file to Win7 forums
    http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html
  2. When you reset the BIOS it may have changed from ACHI or ACPI to IDE on the SATA Controller. This will also happen if your Controller was set to RAID or ACHI / ACPI when Win 7 was installed. Go to the BIOS and try switching to ACHI / ACPI. If it is already set to that you may have installed it on IDE. Try switching the settings to see if the BSOD goes away.
  3. thanks fellas i will give both a try and report back in the morning! hopefully it won't happen no more :) will respond back here :)
  4. Hello, proffies!
    Could i ask you to help me understand what the problem with my PC? Why it crashes so many times nad exactly when i'm playing game?

    Here is the info within .dmp file:

    Quote:

    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\Minidump\102511-19422-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: *** Invalid ***
    ****************************************************************************
    * Symbol loading may be unreliable without a symbol search path. *
    * Use .symfix to have the debugger choose a symbol path. *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is:
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Machine Name:
    Kernel base = 0xfffff800`03259000 PsLoadedModuleList = 0xfffff800`0349e650
    Debug session time: Tue Oct 25 18:58:59.589 2011 (UTC + 4:00)
    System Uptime: 0 days 1:40:03.774
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...........................
    Loading User Symbols
    Loading unloaded module list
    ......
    *** WARNING: Unable to verify timestamp for hal.dll
    *** ERROR: Module load completed but symbols could not be loaded for hal.dll
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 9C, {0, fffff80000ba8bb0, 0, 0}

    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    Probably caused by : ntoskrnl.exe ( nt+7fd00 )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    MACHINE_CHECK_EXCEPTION (9c)
    A fatal Machine Check Exception has occurred.
    KeBugCheckEx parameters;
    x86 Processors
    If the processor has ONLY MCE feature available (For example Intel
    Pentium), the parameters are:
    1 - Low 32 bits of P5_MC_TYPE MSR
    2 - Address of MCA_EXCEPTION structure
    3 - High 32 bits of P5_MC_ADDR MSR
    4 - Low 32 bits of P5_MC_ADDR MSR
    If the processor also has MCA feature available (For example Intel
    Pentium Pro), the parameters are:
    1 - Bank number
    2 - Address of MCA_EXCEPTION structure
    3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
    4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
    IA64 Processors
    1 - Bugcheck Type
    1 - MCA_ASSERT
    2 - MCA_GET_STATEINFO
    SAL returned an error for SAL_GET_STATEINFO while processing MCA.
    3 - MCA_CLEAR_STATEINFO
    SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
    4 - MCA_FATAL
    FW reported a fatal MCA.
    5 - MCA_NONFATAL
    SAL reported a recoverable MCA and we don't support currently
    support recovery or SAL generated an MCA and then couldn't
    produce an error record.
    0xB - INIT_ASSERT
    0xC - INIT_GET_STATEINFO
    SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
    0xD - INIT_CLEAR_STATEINFO
    SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
    0xE - INIT_FATAL
    Not used.
    2 - Address of log
    3 - Size of log
    4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
    AMD64 Processors
    1 - Bank number
    2 - Address of MCA_EXCEPTION structure
    3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
    4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
    Arguments:
    Arg1: 0000000000000000
    Arg2: fffff80000ba8bb0
    Arg3: 0000000000000000
    Arg4: 0000000000000000

    Debugging Details:
    ------------------

    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************

    ADDITIONAL_DEBUG_TEXT:
    Use '!findthebuild' command to search for the target build information.
    If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

    MODULE_NAME: nt

    FAULTING_MODULE: fffff80003259000 nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 4d9fdd5b

    BUGCHECK_STR: 0x9C_GenuineIntel

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from fffff80003222818 to fffff800032d8d00

    STACK_TEXT:
    fffff800`00ba8b78 fffff800`03222818 : 00000000`0000009c 00000000`00000000 fffff800`00ba8bb0 00000000`00000000 : nt+0x7fd00
    fffff800`00ba8b80 00000000`0000009c : 00000000`00000000 fffff800`00ba8bb0 00000000`00000000 00000000`00000000 : hal+0x12818
    fffff800`00ba8b88 00000000`00000000 : fffff800`00ba8bb0 00000000`00000000 00000000`00000000 00000000`00000000 : 0x9c


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt+7fd00
    fffff800`032d8d00 48894c2408 mov qword ptr [rsp+8],rcx

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: nt+7fd00

    FOLLOWUP_NAME: MachineOwner

    IMAGE_NAME: ntoskrnl.exe

    BUCKET_ID: WRONG_SYMBOLS

    Followup: MachineOwner
    ---------

    0: kd> lmvm nt
    start end module name
    fffff800`03259000 fffff800`03842000 nt T (no symbols)
    Loaded symbol image file: ntoskrnl.exe
    Image path: ntoskrnl.exe
    Image name: ntoskrnl.exe
    Timestamp: Sat Apr 09 08:15:23 2011 (4D9FDD5B)
    CheckSum: 0054E319
    ImageSize: 005E9000
    Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


    Your help would be much appreciated!!!

    Sorry that i've asked for help in existing topic
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