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  • Desktops
  • Hewlett Packard
  • Hard Drives
  • Windows XP
Last response: in Windows XP
August 22, 2012 3:26:53 PM

Hello, i have a HP desk top pc which i am wanting to give to my son as his first computer to just mess around with. It was bought in 2003 and on start up it says " windows could not start normally please press F2 to continue" then when i press F2 it loads up but, it is very slow and often freezes. I have looked in F1 and it says the following " master hard disk s.m.a.r.t status bad.. It as only ever been used for simple things not a heavy internet user. Any advice is welcome i would just like to solve the issue. Many Thanks

More about : desktop master hard disk status bad

August 22, 2012 5:18:48 PM

Depending on the SMART error, the drive may be dying and need replaced. You can try running a chkdsk on it, but can't guarantee results since the drive status is unknown. A program like speedfan or hdtune can read the smart values.

Open a command prompt and type:

chkdsk c: /f /r

This can take some time to run so be patient. if it asks to run at next boot, say yes, then reboot.