Lost pass word

I would like to know how to retrive my password so I can login I was told by toshiba to diconnect the internal battery but I don't know where it is can you help me find it
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  1. Which password?
  2. You contacted Toshiba asking how to do something, and then didn't ask for clarification when they told you? Hmm..
  3. ahan you mean bios password. lmfao! open your lapy up, take out the smallass battery. put it back after 3 to 5 minutes. done.
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