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RMAing CPU, what to include?

Last response: in CPUs
March 30, 2010 2:38:47 PM

I was wondering what we include if we've got an RMA number from Intel. I told them the processor was defective and they didn't ask for any details off the fan, just from the CPU. The email I received makes no mention of the fan being returned, and instead says I shouldn't return 'accessories'. Should I take that to mean I only return the CPU?


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a c 105 à CPUs
March 30, 2010 5:04:40 PM

i would return the fan to be on the safe side, most RMA request for everything that came in the box
a c 131 à CPUs
March 31, 2010 2:11:41 AM

To answer your question, I would.
But I agree with ct1615, include the fan and everything in the box to be safe.