Hello. I have a customer's computer at work that does not activate when entering valid XP Pro keys. Computer says 'Invalid Key' when entering it. I am using a legit Windows XP Pro disc. I was on the phone with Microsoft all day a few weeks ago and they ended up giving me 2 or 3 new XP Pro keys. None of those keys work.
I can't provide the hardware specs, because I'm not at work until tomorrow. It's a 7-8 year old system for an older woman.
Anyone have ideas as what could be going on? Thanks.
Thanks rybussell. I'll see what I can figure out tomorrow.
The woman didn't have her product key, so I used ProduKey to find the key of the current XP Pro install. Then used that key with a 32-bit XP Pro disc I had laying around. Not sure if my disc is VLK or retail. Or if her key is OEM or not... Though, I thought OEM keys would work with VLK or retail discs. And I'd imagine M$ gave me retail keys. I dunno. I have a mess on my hands and feel I should be thinking of alternative options for her now.