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New Build, cant get os to install

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January 24, 2010 10:52:19 PM

Motherboard - Asus P5E3 Pro
Processor - Intel E7500, Core 2 Duo
Memory - Corsair 4GB DDR3 XMS3
Video card - Radeon HD 4350
HDD- WD caviar green 1.5TB

Just built my first computer, i got the operating system to work once before, but it wont boot right or install correctly. im not sure whats going on, ive tried switching cables, ports, settings in bios, nothing works. giving me a huge headache, i can get windows 7 to restart when installing, then it gets to the last step of installation and just goes black and freezes.
any help would be greatly appreciated. thanks

More about : build install

January 24, 2010 11:38:04 PM

a freind of mine has the exact same problem, he has an asus p35 board and e8400 with 9600gt, at the end of the instal it freezes ,,no explination...worked fine for me but personally i didnt like win7 so stayed with xp pro. i thought it could be a problem with intel cpu's as i had a amd x2 4000+ at the time but it works on my new e5300 so its no intel problem, i did seem freezes at the endon a blank screen but i left it a while and was fine,..if it doesnt work after 20min wait i cant possibly think of any fix,.
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January 24, 2010 11:51:23 PM

i feel like ive tried everything to get it to work, i think it might have something to do with the hard drive. in the post it says no hard disk detected but is detected in the bios screen. no idea. might go with a new hard drive..
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January 25, 2010 12:04:44 AM

could possibly be the problem, my friend has a 1tb hd,,cant see the size being a problem though, may be better to have the os on a smaller drive like 500gb maybe..thats definatly not a good sign if the post screen displays nothing for the drive..the bios might be remembering the last drive it detected (highly doubt it though). worth trying another hdd as the board could have an issue with 1.5tb.
i use 2x 80gb's LOL
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Best solution

February 1, 2010 3:56:52 PM

Pkw4,

Prior to migrating to Windows 7 did your friend run the Windows 7 Upgrade Advisor?

To determine if your current computer configuration will be compatible with Windows 7 please go to the following link: http://tinyurl.com/no4xb7

Another resource to verify compatibility is available at the Microsoft Windows 7 Compatibility Center located at the following link: http://bit.ly/1gW6Ns

Also, have you confirmed that you do not need to select any additional SATA drivers for your chipset and install them prior to beginning of the actual installation process?

Microsoft does have an official Windows 7 Support Forum located here http://tinyurl.com/9fhdl5 . It is supported by product specialists as well as engineers and support teams. You may want to also check the threads available there for additional assistance and feedback.

Jessica
Microsoft Windows Client Team


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February 2, 2010 1:16:40 PM

Best answer selected by gerbear.
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