Hello,
I recently bought the upgrade for Win7 Ultimate. Shortly after upgrading my PC starting act like it shut down. Only power was still going to the HD and I could hear it. If I pushed the power button nothing would happen and would be forced to hold the power button for a few seconds for it to actually shut down, which it finally would do. I went to gateway's site and saw the BIOS update, downloaded it and prepped for flashing. While the flashing was in process my system shut down! Now when I turn it on all I get is a black screen. I called gateway and they were NO HELP! They say I can't manually reset the bios, is this true? My next option is the buy a new motherboard. Does anyone have any recommendations on one that is a good replacement? I want a good mother board that will still allow for all of the features that came with the system just want to change out the board. Can anyone make any suggestions...I'd even like to keep the processor if possible. Thanks in advance!
I recently bought the upgrade for Win7 Ultimate. Shortly after upgrading my PC starting act like it shut down. Only power was still going to the HD and I could hear it. If I pushed the power button nothing would happen and would be forced to hold the power button for a few seconds for it to actually shut down, which it finally would do. I went to gateway's site and saw the BIOS update, downloaded it and prepped for flashing. While the flashing was in process my system shut down! Now when I turn it on all I get is a black screen. I called gateway and they were NO HELP! They say I can't manually reset the bios, is this true? My next option is the buy a new motherboard. Does anyone have any recommendations on one that is a good replacement? I want a good mother board that will still allow for all of the features that came with the system just want to change out the board. Can anyone make any suggestions...I'd even like to keep the processor if possible. Thanks in advance!