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Tsstcorp cddvdw ts-l633c does not recognise discs

Last response: in Storage
January 25, 2012 1:55:55 PM

Although device manager states the drive is working properly and has the most up-to-date driver, and I have uninstalled and reinstalled the device twice, it always says that the disc is not recognized, whether I put in a cd or dvd. It will not burn a cd or dvd either; same error message.

Running Windows 7 home premium on an Asus 64 bit laptop.

I also have a Linux boot and the same errors occur.
a b G Storage
January 25, 2012 3:32:55 PM

Update the firmware.
Replace the drive.