thanks for the advice
Hi-I just want to thank you for taking the time to research and respond to my question! I had already been to the HP site, and nothing fit the solution.
I've since solved the issue-thanks to your earlier response. I realized that the driver was already installed previously. Before posting my question, I had tried to download and install the product with software from the HP Site-that didn't work. Probably because I didn't uninstall first (not sure on that though). But, you got me to thinking...maybe if I try a custom install using the software from the website (drivers would be updated, etc)-then just maybe I could install just the Solution Center. It worked!!!
I am so pleased, and very thankful to you for your knowledge and time!!!! You've saved me a small bundle on buying another printer-and for that I am truly grateful to you!
I'm a graphic and web designer-not a desktop support afficionado. Therefore, I have just a few tricks up my sleeve when it comes to desktop solutions. In this case, I was all out of tricks. So, again I am much appreciative of your effort to help me do what I do best!