GM-M6880 issue

[Danny3320]

hey, wondering if someone can help me with this...


i just bought a gigabyte gm-m6880 mouse (wired)

i plugged it into my laptop and it worked fine then i think it was because i pressed the dpi button a few times maybe but the courser slowed down and stopped and now it wont move when i use that mouse but the buttons on the mouse still work

iam on windows 7

how can i fix this thanks

Danny

 

[jaquith]

Reset the driver may fix the problem. Open Device Manager, with mouse connected, expand the tree Mice and other pointing devices, right-click, select Uninstall, and with the trackpad, click Scan for HW changes or restart. Also, you DPI button might be stuck/broken...

This is the MOBO section...

 

[Danny3320]

sorry u tryed to find the right section but couldnt find it
it put me here when i clicked ask for help on another mouse topic

al try ur advise now

 

[jaquith]

No problem - personally to me it's okay, but there are more knowledgeable peripheral posters than myself in other sections.

 

[Danny3320]

it didnt work for me =[

anything esle i can try?

 

[jaquith]

Is there any GA or {mouse} software that you loaded? Also, sometimes already installed software "adopts" into it other mice (e.g. Mouse touchpad). See if the GA mouse is listed there.

Also, in the same Device Manager - is there a newer driver available if you right-click Update driver? If not is there any NEW software @ GA's site?

Select the correct driver - http://www.gigabyte.us/products/product-page.aspx?pid=2896#dl

 

[Danny3320]

i tryed to update all drivers but they was all upto date

i have 2 mice plugged in another wired one, my mouse pad is broke

i could unplug the second mouse and use the pad but it doesnt work very well


under the mouse option in devices> mice and pointers i got

HID - compliant mouse
ps/2 compatible mouse
use advanced wheel mouse

 

[jaquith]

I am assuming that you selected & installed the correct driver - http://www.gigabyte.us/products/pr [...] id=2896#dl {WIN 7 32-bit or 64-bit}

general link - http://www.gigabyte.us/products/product-page.aspx?pid=2896

If you have another PC try the GA Mouse on it {also try another USB port on the notebook} and if it fails then RMA the mouse.

Since you mentioned those assorted problems - if it were me I would uninstall ALL of the Mouse software and D/L and install ALL new software, and also uninstall ALL related drivers in the DM.

 

[jaquith]

BTW - I noted this review -> "Cons: I bought one and the scroll wheel died in the first 10 min. Newegg shipped me another asap but believe it or not and same dang thing happened the next day to the replacement."

This suggests either a bad batch or driver/software issues...

 

[Danny3320]

i tryed uninstalling all drivers in mouse section unpulled second mouse restarted and it still didnt work


my scroll wheel works

 

[jaquith]

What kind of surface is it on? Do you have a mouse pad? Certain surfaces have been noted to cause problems. Might sound weird, but cup your hand and smack it with your fingers & palm to impact the sides ~ leaving the DPI to be "whipped" outward.

After that I don't know...other than to RMA.

 

[Danny3320]

wow that was it, i was useing it on leather my other mouse worked on it so i thought this would

must be a different type of sensor my old mouse has red light and new doesnt have a light at all

thanks for ur help =)

 

[jaquith]

Now I can chalk-up mouse detail to my resume. You might want to mark as solved for others to Google...

Good Luck!

 

[mhelm1]

closed

 

[Danny3320]

Now I can chalk-up mouse detail to my resume. You might want to mark as solved for others to Google...

Good Luck!

how do i mark as solved?

 

[jaquith]

Select as "Best Answer" under the particular post.