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DELL AIO 942 Printer WON\'T Print in XP

Last response: in Windows XP
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September 8, 2012 4:44:29 PM

All of a sudden, I can't print anything from the computer (files, Internet copy, photos) on my Dell AIO 942. The printer itself is working, as it makes copies and scans. I made sure the settings (online, etc.) are correct; that I'm connected to USP virtual printer port; that printer is default printer and is "ready"). I tried rebooting computer. I disconnected power cord and USB cable for a while. I tried system restore, but I'm only being given a choice to restore to yesterday and today. Nothing's working. Have no one around to help. Am at wit's end. HELP! Please...

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September 8, 2012 4:58:39 PM
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Try re-installing the driver files from the supplied CD. If you can't find the CD you can download new drivers from the Dell website: http://support.euro.dell.com/support/index.aspx?c=uk&l=...

If you are not in the UK, click "United Kingdom" at top-left to see a country menu.
September 9, 2012 12:35:20 AM

Thank you! I uninstalled from the US Dell site (since I live in the States), then reinstalled from there. It worked. :bounce: 
September 19, 2012 12:30:01 AM

Best answer selected by JuliB55.
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