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Blue screen when opening ISO files

Last response: in Graphics & Displays
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January 25, 2010 1:48:08 PM

I recently installed a palit geforce gts 250 on my dell xps 400 computer. After the install, I noticed that when I try to open back up DVD files using iso mount and daemon tools, I get a blue screen error message. The weird part is, VLC player opens them fine, just not an actual DVD player. I can mount the files alright but when I go to play them, that's when it happens.

I updated my nvidea drivers so that's not the issue.

The error message on the blue screen is:

Stop 0x0000009E
nv4_disp.dll

Address BD07BE70 at BD01200

Any ideas?

More about : blue screen opening iso files

January 25, 2010 3:02:03 PM

Scratch that, DVD's don't work either.... I just put in a disk and tried to play it and got the same error. What the heck is goin on?
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January 25, 2010 3:12:57 PM

I looked at my "computer management" event log in my system info and it says "Could not attach to EL Acpi driver".... any ideas?
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January 25, 2010 4:34:06 PM

Roll back yor Nvidiot drivers
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January 25, 2010 4:59:50 PM

Installing video drivers sometimes causes unique issues. The general rule is to uninstall previous drivers then install new ones. Sometimes you have to use registry cleaners to get all of the old drivers out.

After I uninstalled and installed the newest drivers, VLC would no longer show any videos and I had to reinstall VLC and then it worked fine again.

The point is once you install drivers, you may have to reinstall the apps that "hooked" those drivers.
Otherwise think about installing the old drivers again and see if they work.

You could try running system restore and pick the point where you installed the newer drivers. that will roll you back to that point in time - and you could try going through the update again.
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January 25, 2010 6:09:19 PM

Ok well I just tried to update my drivers, uninstall the drivers, install the drivers on the disk, tested my RAM, and finally did a system factory restore (it's a dell).... the problem still occurs. I don't know why VLC works and the others do not. Ive tried like 10 different players and they all crash to 0x0000008E and nv4_disp.dll. What else could it be?

Im goin nuts.
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January 25, 2010 6:13:04 PM

==================================================
Dump File : Mini012510-10.dmp
Crash Time : 1/25/2010 2:05:28 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbd26d460
Parameter 3 : 0xaf7a5b2c
Parameter 4 : 0x00000000
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+25b460
File Description : NVIDIA Compatible Windows 2000 Display driver, Version 196.21
Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 196.21
Company : NVIDIA Corporation
File Version : 6.14.11.9621
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012510-10.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini012510-09.dmp
Crash Time : 1/25/2010 2:00:40 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbd26d460
Parameter 3 : 0xa5946b2c
Parameter 4 : 0x00000000
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+25b460
File Description : NVIDIA Compatible Windows 2000 Display driver, Version 196.21
Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 196.21
Company : NVIDIA Corporation
File Version : 6.14.11.9621
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012510-09.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini012510-08.dmp
Crash Time : 1/25/2010 1:55:31 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbd26d460
Parameter 3 : 0xa578ab2c
Parameter 4 : 0x00000000
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+25b460
File Description : NVIDIA Compatible Windows 2000 Display driver, Version 196.21
Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 196.21
Company : NVIDIA Corporation
File Version : 6.14.11.9621
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012510-08.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

Does this help anyone?
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a c 273 U Graphics card
January 25, 2010 6:19:06 PM

Other than showing you have an Nvidia driver crash, no not really.
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January 25, 2010 6:44:39 PM

I just rebooted my computer again so everything was removed.... then I installed the latest driver upon start up. I tried to open a DVD and bam, same thing, BSOD. I don't get it.

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a c 273 U Graphics card
January 25, 2010 6:57:17 PM

Have you tried the 195.81's?
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!