Need help with error message

When I try to open pictures in my documents I get an error message: Windows explorer has encountered a problem and mus close. Sorry for the inconvenience.
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More about need error message
  1. What program tries to run when you open up the pictures?
  2. Nothing tries to run that I can tell. Nothing happens.
    Since I posted the question, I did get it to open a folder one time but then it went back to not opening.
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Windows Explorer My Documents Error Message Windows XP