Frequent BSOD- HELP!

Hey guys,

I'm new to this forum and excited to join this community. I am wondering if anyone has a solution to a problem I have right now. I bought a ATI 4860 video card and installed it on my computer last month. Last week I upgrade my OS from Windows Vista to Windows 7. Since then, every time I play any game a fan from my computer runs really fast then slow then fast. Starting yesterday I kept getting BSOD and got 2 more today. When I restart computer, the monitor is blank.

I took out the ATI card and put in my old NVIDIA card and then restarted my comp. The computer runs but ther monitor screen is blank and its blinking continuously. So i took out that video card too and booted off the onboard video card and the computer ran properly and i could get into the desktop and there was display on the monitor.


I was wondering if anyone can help me with this situation as I dont know what to do

Computer Specs:

Windows 7 64-bit
AMD X3
3.0GB RAM
ATI 4860 video card
29 answers Last reply
More about frequent bsod help
  1. So, what is your PSU? brand? model?
  2. Well, we could starte by giving the maker and model of your mobo, ram, power supply, hard disk.
  3. Hey
    Sure I will give all that but my buddy was sayin that it could be the ATI video card since the Chipset on my motherboard is a NVIDIA. He said that mixing isnt good and that I have to use a NVIDIA video card. Is that true?

    Motherboard: ASUS M2N68-LA
    Motherboard Chipset: nVIDIA nForce 6150SE-430
    BIOS Type: Award BIOS
    Hard Disk: Hitachi Disk Drive (298GB)

    Regarding power supply, I forgot what it is and I will have it to you first thing in the morning.
  4. That's not true, you're buddy is a n00b.

    Even if it ends up being a no-name PSU, find out the amp ratings per rail.

    Also try cleaning out the old drivers next time, using something like Driver Cleaner Pro.
  5. Its not a no-name PSU, I just dont know if its a Thermaltake or a Corsair thats why Im not throwing a name. And its 500W

    There were no old drivers. I installed the video card when I had Vista and it was running flawlessly. I then installed Windows 7 and the problems started
  6. And your RAM? 2x 1gb? DDR2 667? 800?
  7. RAM is 3gb
    2x 1GB and 2x512MB both on DDR2 SDRAM
  8. whats the BSOD error stop code?

    What is the driver / device it is messing up on?
  9. This is what I get after I finally get my computer to reset. When I get the BSOD, my computer turns off and wen i try to turn it back on, the computer will run but the monitor is blank and just blinking. After numerous resets or if I boot off onboard video card, I can get to desktop and this is what it shows me:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF80002AC6105
    BCP3: FFFFF8800318D338
    BCP4: FFFFF8800318CB90
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\010108-20280-01.dmp
    C:\Users\Home\AppData\Local\Temp\WER-35209-0.sysdata.xml
  10. do you use the program easy file and folder protector?

    could you open the C:\Windows\Minidump\010108-20280-01.dmp wih a text edior and see what it says inside? looking for sys files or things like that.
  11. So i tried turning on my computer right now for the first time (since last night) and once again the problem occurerd. The computer will turn on but nothing on the monitor display. I have to boot off the onboard video card if I want to see anything
  12. Now it wont even boot off the integrated video. I took out the video card and plugged the monitor cable on the onboard video card slot and turned on the computer but nothing on display and monitor light just blinks.
  13. Depends on how comfortable you are with getting into the machine. Try unplugging the power from the mother board and waiting till the heart beat light goes out. Then plug the power back in. Some times that fixes some issues with some things. That may get your video back.
  14. But that will only get the video back right? It still wont solve the issue Im having...:(
  15. Will going back to Vista solve anything? His computer was perfectly fine when Vista was running. The problem only started after I installed Windows 7. Either that or the BIOS has the onboard video card enabled. But I dont know how to change that since there is no option in the BIOS
  16. Ok, I just simulated the error code, I think its a memory problem, hope you could try this.

    Remove your 4 pcs RAM, clean the pins and sockets, re-install the ram.

    If still does not work, try to isolate each RAM, by installing a Single RAM into a channel/socket, and then the other ram, until you could get what RAM was causing the problem.

    Let me know...
  17. Vaughn2K, what error code did you simulate?

    So basically put the ATI back in the slot and run with only a single RAM?
  18. This is what I get when I ran Windows Debugging Tool


    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\Minidump\010108-20280-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (3 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a51000 PsLoadedModuleList = 0xfffff800`02c8ee50
    Debug session time: Wed Jan 27 21:14:23.585 2010 (GMT-5)
    System Uptime: 0 days 3:32:30.801
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ......................
    Loading User Symbols
    Loading unloaded module list
    .........
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1000007E, {ffffffffc0000005, fffff80002ac6105, fffff8800318d338, fffff8800318cb90}

    Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003. This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG. This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG. This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80002ac6105, The address that the exception occurred at
    Arg3: fffff8800318d338, Exception Record Address
    Arg4: fffff8800318cb90, Context Record Address

    Debugging Details:
    ------------------


    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    FAULTING_IP:
    nt!ExpInterlockedPopEntrySListFault16+0
    fffff800`02ac6105 498b08 mov rcx,qword ptr [r8]

    EXCEPTION_RECORD: fffff8800318d338 -- (.exr 0xfffff8800318d338)
    ExceptionAddress: fffff80002ac6105 (nt!ExpInterlockedPopEntrySListFault16)
    ExceptionCode: c0000005 (Access violation)
    ExceptionFlags: 00000000
    NumberParameters: 2
    Parameter[0]: 0000000000000000
    Parameter[1]: ffffffffffffffff
    Attempt to read from address ffffffffffffffff

    CONTEXT: fffff8800318cb90 -- (.cxr 0xfffff8800318cb90)
    rax=000000125384001c rbx=0000000000001000 rcx=fffff80002c49b90
    rdx=00fffa8002f07001 rsi=0000000000000001 rdi=0000000000000000
    rip=fffff80002ac6105 rsp=fffff8800318d570 rbp=fffff8800318d5c0
    r8=00fffa8002f07000 r9=0000000063416d4d r10=fffff80002c49b90
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000063416d4d
    iopl=0 nv up ei pl nz na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010206
    nt!ExpInterlockedPopEntrySListFault16:
    fffff800`02ac6105 498b08 mov rcx,qword ptr [r8] ds:002b:00fffa80`02f07000=????????????????
    Resetting default scope

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    PROCESS_NAME: chrome.exe

    CURRENT_IRQL: 0

    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    EXCEPTION_PARAMETER1: 0000000000000000

    EXCEPTION_PARAMETER2: ffffffffffffffff

    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cf90e0
    ffffffffffffffff

    FOLLOWUP_IP:
    nt!ExpInterlockedPopEntrySListFault16+0
    fffff800`02ac6105 498b08 mov rcx,qword ptr [r8]

    BUGCHECK_STR: 0x7E

    LAST_CONTROL_TRANSFER: from fffff80002bf24b1 to fffff80002ac6105

    STACK_TEXT:
    fffff880`0318d570 fffff800`02bf24b1 : 00000000`00000000 00000000`0000000e 00000000`00000001 00000000`00040004 : nt!ExpInterlockedPopEntrySListFault16
    fffff880`0318d580 fffff800`02ad5860 : 00000000`00001000 fffff800`02c50880 00000000`00000000 655d2ac6`00000000 : nt!MiAllocatePoolPages+0xa1
    fffff880`0318d6d0 fffff800`02bf5bfe : 00000000`00000000 00000000`00000000 00000000`00000000 fffff800`02c50880 : nt!ExpAllocateBigPool+0xb0
    fffff880`0318d7c0 fffff800`02bc7a24 : fffffa80`00040004 00000000`00001000 00000000`00000000 00000000`00000000 : nt!ExAllocatePoolWithTag+0x82e
    fffff880`0318d8b0 fffff800`02bc7bf6 : fffffa80`02afb000 00000000`00006485 fffff680`0009f5e8 00000000`00000000 : nt!MiAllocateAccessLog+0xb4
    fffff880`0318d8e0 fffff800`02b2b1d8 : 00000003`00000000 c8500000`a6549867 00000000`00000000 00000000`00006485 : nt!MiLogPageAccess+0x46
    fffff880`0318d930 fffff800`02b43a0e : fffffa80`060249c8 fffff880`00000001 00000000`00000001 fffff880`0318dbb0 : nt! ?? ::FNODOBFM::`string'+0x21846
    fffff880`0318dae0 fffff800`02ad76e2 : 00000000`000031cf 00000000`00000000 fffffa80`00000000 00000000`00000004 : nt! ?? ::FNODOBFM::`string'+0x49926
    fffff880`0318db80 fffff800`02ad796f : 00000000`00000008 fffff880`0318dc10 00000000`00000001 fffffa80`00000000 : nt!MmWorkingSetManager+0x6e
    fffff880`0318dbd0 fffff800`02d66166 : fffffa80`025d9680 00000000`00000080 fffffa80`024d6040 00000000`00000001 : nt!KeBalanceSetManager+0x1c3
    fffff880`0318dd40 fffff800`02aa1486 : fffff800`02c3be80 fffffa80`025d9680 fffff800`02c49c40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`0318dd80 00000000`00000000 : fffff880`0318e000 fffff880`03188000 fffff880`0318d710 00000000`00000000 : nt!KxStartSystemThread+0x16


    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: nt!ExpInterlockedPopEntrySListFault16+0

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME: ntkrnlmp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600

    STACK_COMMAND: .cxr 0xfffff8800318cb90 ; kb

    FAILURE_BUCKET_ID: X64_0x7E_nt!ExpInterlockedPopEntrySListFault16+0

    BUCKET_ID: X64_0x7E_nt!ExpInterlockedPopEntrySListFault16+0

    Followup: MachineOwner
    ---------


    Looking from this I can see that ntkrnlmp.exe is causing the problem. But what the hell is that?
  19. "Vaughn2K, what error code did you simulate?

    So basically put the ATI back in the slot and run with only a single RAM? "

    - the BCCODE

    - Run each Single RAM to check which one is faulty...

    - Yup, either you have a BIOS problem or one of your four RAMs are faulty.

    http://support.microsoft.com/kb/318729

    http://superuser.com/questions/31410/blue-screen-error-0x0000007e-caused-by-ntkrnlmp-exe
  20. vaughn2k said:
    "Vaughn2K, what error code did you simulate?

    So basically put the ATI back in the slot and run with only a single RAM? "

    - the BCCODE

    - Run each Single RAM to check which one is faulty...

    - Yup, either you have a BIOS problem or one of your four RAMs are faulty.

    http://support.microsoft.com/kb/318729

    http://superuser.com/questions/31410/blue-screen-error-0x0000007e-caused-by-ntkrnlmp-exe



    So I ran MemTest 86+ for 10 hours and I got 10 passes and no errors. Does that mean my RAM is fine?
  21. @ flyingdutchman7588, do you have google chrome installed?
  22. Yes I do....why?
  23. flyingdutchman7588 said:
    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    PROCESS_NAME: chrome.exe

    CURRENT_IRQL: 0

    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    I would try un installing chrome to see if that made the problem go away.
  24. Oh ok. Also What is that VISTA_DRIVER_FAULT??
    I have no traces of Windows Vista on the PC since I did a fresh clean install of Windows 7
  25. W7 and Vista are pretty much the same thing, think of W7 as Vista SP3.
  26. I have attached two files here

    The first one shows the driver version of the ATI video card. Is that the most recent version because I cannot find the latest version anywhere on google. When I go to the ATI website it tells me to download 10.1 Catalyst Control Centre which is what I have

    The second one shows ATI Overdrive UI and if you look at Fan Control, the slider is at 50% but the fan picture on the right isnt spinning and is showing 0%. The video card on my fan is running though. Any ideas?

    http://img17.imageshack.us/img17/2748/driverversion.jpg

    http://img52.imageshack.us/img52/3362/atioverdrive.jpg
  27. any ideas?

    Also does the PSU have to do with anything?

    I have a Thermaltake TR2 430W PSU
  28. Any ideas people?
  29. I am not sure if the MEMTEST86 can detect the problem. Had an experience before and replacing the RAM just made the problem go away.

    Did you still try to remove the 2pcs 512MB? or tried running only 1gb then 2 gb?
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