Hey,
I'm having a frustrating problem with my new PC that I just built. While running programs that require a lot of processing power (Call of Duty, installing new programs, etc.) my monitor will suddenly shut off and the keyboard and mouse stop working. The computer stays on, LEDs stay on, and fans keep blowing, but the computer is completely unresponsive. In order to get the computer working again I have to completely restart it.
This started happening as soon as it was built, even before I connected it to the internet, so I don't think it's any sort of virus. I've tried a lot of things to troubleshoot it. I bought new RAM, yet it still happens. I tried updating the BIOS and it didn't help. I also downloaded all the latest drivers. I've run MemTestx86 to ~500% with no errors. I've been on the phone with both the RAM manufacturer and motherboard manufacturer to no avail. After trying all this, I'm starting to think it might be related to the power supply, graphics card, or maybe even a faulty motherboard.
I'd really appreciate any help.
Thanks,
Scott
Gigabyte GA P55A UD3 motherboard
Intel Core i5 750 processor
Western Digital Caviar Black 750GB hard drive
Lite-on x24 DVD Burner
Galaxy GeForce 9800 GT 512MB graphics card
G.Skill Ripjaws PC3 12800 4GB DDR3 RAM
Arctic Cooling Freezer 7 Pro
OCZ Fatal1ty 550W ATX12V power supply
I'm having a frustrating problem with my new PC that I just built. While running programs that require a lot of processing power (Call of Duty, installing new programs, etc.) my monitor will suddenly shut off and the keyboard and mouse stop working. The computer stays on, LEDs stay on, and fans keep blowing, but the computer is completely unresponsive. In order to get the computer working again I have to completely restart it.
This started happening as soon as it was built, even before I connected it to the internet, so I don't think it's any sort of virus. I've tried a lot of things to troubleshoot it. I bought new RAM, yet it still happens. I tried updating the BIOS and it didn't help. I also downloaded all the latest drivers. I've run MemTestx86 to ~500% with no errors. I've been on the phone with both the RAM manufacturer and motherboard manufacturer to no avail. After trying all this, I'm starting to think it might be related to the power supply, graphics card, or maybe even a faulty motherboard.
I'd really appreciate any help.
Thanks,
Scott
Gigabyte GA P55A UD3 motherboard
Intel Core i5 750 processor
Western Digital Caviar Black 750GB hard drive
Lite-on x24 DVD Burner
Galaxy GeForce 9800 GT 512MB graphics card
G.Skill Ripjaws PC3 12800 4GB DDR3 RAM
Arctic Cooling Freezer 7 Pro
OCZ Fatal1ty 550W ATX12V power supply