I use firefox /windows xp 2002 wont let me connecct ti interent ti ord

i Have HP copy and trying to use there pictures to order on-line prints wont let me connect to internet,,I have a Windws XP 2002 and Firefox for my browser,,any suggestions? thank you
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More about firefox windows 2002 wont connecct interent
  1. Does internet explorer connect ?
    You can also try Seamonkey (new Netscape).
    Do you have the network icon in the tray and is it showing connected ?
    What error message do you get ? What has changed ?

  2. Message deleted - misread the post. Sorry :D
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