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Asus RS500-E6 and XEON E5620

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September 10, 2010 3:22:51 AM

I am building server and received asus RS500-E6 and one xeon e5620 cpu today.
Also I got 2 sets of (3x4GB) ram.

Asus is dual socket but im planning to use one cpu atm only.

SO I have been told that e5620 will work but now i cant get it to post.

What might be the cause?

More about : asus rs500 xeon e5620

a c 207 Ĉ ASUS
a b à CPUs
a c 716 V Motherboard
September 10, 2010 3:53:20 AM

Did you install the second set of RAM?
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September 10, 2010 4:01:30 AM

More info to make sure we are on same page.

Motherboard takes two CPUs. I will use one and add another one in few months.
Now I have 6 sticks of ram. Motherboard accepts total of 12 sticks

I am not sure if I should put memory in slots next to CPU2 or only CPU1.

I am thinking that bios version is low and doesnt support e5620 CPUs
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a c 207 Ĉ ASUS
a b à CPUs
a c 716 V Motherboard
September 10, 2010 4:07:59 AM

I was clear about a dual CPU - what I am saying is don't install any RAM for CPU2.

Let me pull the manual...I'll post back in few minutes.
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a c 207 Ĉ ASUS
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a c 716 V Motherboard
September 10, 2010 4:21:15 AM

Refer to page 25 and verify that you properly installed for 1 CPU.
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September 10, 2010 4:21:50 AM

Already did, only 3 sticks is installed on CPU1 side. 3 of them installed in proper slots.
Systems seems to boot i think but no video response.

Procedures:
1: Plug in cable and wait like 30 seconds. I start to hear fans on power supply but system isnt on yet.
2: Press powerup button and system starts up.
3: for 10-15 seconds fans make a loud sound then they drop down. Same as normal desctop computer would do.

But after that I get no video output at all. I have tried to use some video card i had around and no luck.

Maybe I can try to boot it with intel i7 cpu.
not sure if it will work or wont blow up
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a c 207 Ĉ ASUS
a b à CPUs
a c 716 V Motherboard
September 10, 2010 4:37:30 AM

^Don't {intel i7 cpu} only Xeon CPU are supported E5502 -> X5670 ; yeah i know theoretically possible.

Just checking DIMM_C1, DIMM_B1, DIMM_A1 are where the RAM is installed; not D-F. Also, the CPU 1 is installed in the CPU1.

Noted: the boot warning.

What's the P/N for RAM?
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September 10, 2010 4:53:22 AM

I have been told that E5620 Supports upto 1066 only so the memory is 1066 as well.
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a c 207 Ĉ ASUS
a b à CPUs
a c 716 V Motherboard
September 10, 2010 5:03:18 AM

How did you happen to select your RAM it is NOT on the QVL list! Any WS/Server "should" use only certified parts.

I'd strongly recommend exchanging it before doing anything else.
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September 10, 2010 5:29:14 AM

Where can I find QVL RAM list? What would you recommend?
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September 10, 2010 5:29:36 AM

What's wrong with current memory tho? Should work with mobo and cpu
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September 10, 2010 5:53:26 AM

I hope new egg will be able to replace memory. Qualified one is like $100 cheaper so maybe they will just exchange it.
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a c 207 Ĉ ASUS
a b à CPUs
a c 716 V Motherboard
September 10, 2010 5:56:38 AM

Newegg <30 days is pretty good, and I hope this resolves your issue.

Servers & WS are difficult and time consuming to get right, but once they're right they're solid. I wish you only the best of luck, and please post back!
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September 10, 2010 6:01:20 AM

Just last check. Could it not post because of unsupported cpu?

Check description here: http://www.newegg.com/Product/Product.aspx?Item=N82E168...

CPU Type
Dual Intel Xeon 55XX and 5600 Series
Intel Six-Core Xeon 5600 Series (BIOS Version 906)
**Intel Quad-Core Xeon 5600 Series (BIOS Version 906)
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a c 207 Ĉ ASUS
a b à CPUs
a c 716 V Motherboard
September 10, 2010 6:07:55 AM

CPU Supported list = Quad-Core Intel Xeon E5620(2.4GHz, 12MB, 5.86GT/s) ; release date Q1 2010

See - http://usa.asus.com/product.aspx?P_ID=rUijJv0LAiJraArB

Latest BIOS is Z8NR-D12 formal released BIOS version 1101 ; prior updated Westmere.

The BIOS could be your issue, and I should have asked.
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September 10, 2010 6:16:03 AM

Any way to upgrade bios without buying supported cpu?
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a c 207 Ĉ ASUS
a b à CPUs
a c 716 V Motherboard
September 10, 2010 6:23:42 AM

Yes, by sending it to ASUS. However, "most" of the time a newer CPU in the same family will still post; 5600. ASUS is better contacted via online ticket.

ASUS - http://vip.asus.com/eservice/techserv.aspx?ptype=5&pmod...

However, I still strongly recommend that you use certified RAM.
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September 13, 2010 4:19:47 PM

ok i contacted asus but no reply at all =\

Maybe I can get supported CPU and then RMA it?
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a c 207 Ĉ ASUS
a b à CPUs
a c 716 V Motherboard
September 13, 2010 5:18:41 PM

No use in beating a dead horse, at this point I would recommend replacing the MOBO. As I mentioned earlier the CPU is in the same family an "should" post. It would require the BIOS to support it fully; proper clocking etc.

Please update a solution, and good luck!
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September 20, 2010 12:21:06 AM

I gave up on asus support and got e5502 which is supported since 701 and i donk think server has bios lower than 701...
If it does then I am pretty much broke and f__ed
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a c 207 Ĉ ASUS
a b à CPUs
a c 716 V Motherboard
September 20, 2010 12:35:21 AM

^ ASUS is not the "ideal" Xeon platform MOBO, and I am pleased that you at least got it up and running, but disappointed you had to settle with a lessor CPU {5502}

Q - why didn't you send it to ASUS for as BIOS update?

Quad-Core Intel Xeon E5620(2.4GHz, 12MB, 5.86GT/s) 1.03GA
BIOS = 0906
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