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Graphic issues continue with different GPU

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  • Graphics Cards
  • Graphics
Last response: in Graphics & Displays
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January 31, 2010 1:53:49 AM

At the start of the week I had an ATI radeon hd3870 in my PC which was Vista 32-bit. While running ATI catalyst auto-tune feature for overclocking my computer froze. I turned off power and had graphical corruption in the screen of my mobo (gigabyte EP45-DS3L) as well as the bios. While safe mode booted fine when I booted normally as soon as i tried to launch any program(including chrome) I'd have flickering incorrect colors, and strange sprites appearing all over the place. Afterward I'd get a blue screen, or a message about the display driver stopped responding and has recovered followed by a freeze. After testing the card in a different computer with completely different hardware I found the same corruption in the bios so I assumed the card is dead.

Luckily I had an nVidia GeForce 8300 gs lying around so I ran driver sweeper and plugged that in. Unfortunately as soon as drivers were installed the computer had the same issues. However if I booted up normally without drivers installed the computer was functional, though I obviously couldn't do anything graphical. At that point I tested the 8300 GS in a different computer, and found it to work normally. I tried using only 1 ram stick instead of two and switched which one I tried using but the problems didn't change. I know there is no problem with my hard drive from diagnostic software I had run earlier. At this point I assumed I was having a software issue somewhere and decided to format my drive and upgrade to windows 7.

Even after formatting and upgrading to windows 7, with the 8300gs instead of my original hd3870 I immediately had flickering issues and crashing/freezing. At this point I ran driver sweeper again, then flashed my bios. My computer began functioning normally, however after leaving it on overnight when I attempted to shutdown the computer had the message that the driver and stopped responding and recovered. Upon trying to boot the machine the same old problems had returned. I once again ran driver sweeper in safe mode and flashed the bios, but the display remained corrupted. I decided to reseat the card, and for now I have normal function of my PC. However after running the computer for multiple hours the problem returned. I cleared the CMOS by removing the battery from the mobo, but that didn't solve anything.

So far it seems that wiping drivers and reseating the card is the only thing that helps and that is only temporary. Can anyone figure out what is wrong or think of a permanent fix?

More about : graphic issues continue gpu

January 31, 2010 2:18:19 AM

Did you try replacing the ram? Bad ram can cause all sorts of strange problems, if ram is not the cause then maybe your motherboard or psu?
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January 31, 2010 2:45:36 AM

I haven't tried replacing the ram yet, but I should be getting 2x1gb sticks soon to try it out. Its possible both ram sticks have failed at same time, but i doubt it and I have tried running with only one stick. The psu is a 500w OCZ and is definitely capable of supplying enough power, and if the psu did fail wouldn't the computer randomly shutdown instead of crash. I think it might be the mobo, but since the computer runs fine in safe mode I don't understand whats wrong with it. I think that maybe the PCI-e slot is faulty, or for some reason is making bad contact but I have no idea how to check that.
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January 31, 2010 5:34:13 AM

I don't know if this will be helpful or not but its some info from dxdiag. Also windows memory diagnostic has found no issues, I'll run the extended test overnight.

------------------
System Information
------------------
Time of this report: 1/31/2010, 02:25:44
Machine name: BOOM-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EP45-DS3L
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~2.7GHz
Memory: 2048MB RAM
Available OS Memory: 2046MB RAM
Page File: 894MB used, 3198MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 8300 GS
Manufacturer: NVIDIA
Chip type: GeForce 8300 GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0423&SUBSYS_049410DE&REV_A1
Display Memory: 882 MB
Dedicated Memory: 115 MB
Shared Memory: 767 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL S199WFP
Monitor Id: DELF00A
Native Mode: 1440 x 900(p) (59.887Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0011.9621 (English)
Driver Version: 8.17.11.9621
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 1/11/2010 23:03:33, 11862120 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-4763-11CF-FB56-9F241FC2C535}
Vendor ID: 0x10DE
Device ID: 0x0423
SubSys ID: 0x049410DE
Revision ID: 0x00A1
Driver Strong Name: oem2.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section009:8.17.11.9621:p ci\ven_10de&dev_0423
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
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