Error code 28

can you please help me solve my problem regarding my laptop compute.. this computer is dell latitude d400,windows xp.. my problem is when when i download the os windows ex there is no sound coming from this computer so i installed drivers pack.. when its downloading audio device its turning reset.. then i saw the control panel audio device multimedia audio device are int able to install to this computer..and there is a error code 28 in the side.. can you help me resolve this please..thanks more power..
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  1. Are you installing the Dell sound drivers?
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