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ATI 5850 Issue - HDMI output displays in pink.

Last response: in Graphics & Displays
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February 1, 2010 2:24:27 AM

Hey everybody!

I've been receiving a lot of help from this forum which has been great concerning my first build. I built my rig a few days ago, and after a few hic-ups she's finally performing quite well save for one area. The HDMI output.

I have a Sapphire ATI 5850. w/ocrossfire. Just 1 card. I also have an Acer 23in HDMI ready monitor. Well needless to say, when I used the HDMI for display it works fine in boot/startup but soon as it logs into Windows out of boot, the screen goes predominately pink and distorted. The screen only works so far on VGA. Even though the monitor is set to HDMI still. I have no idea whats wrong.

I installed the latest drivers for the 5850. I was hoping anyone here might be able to shed some light on this small debacle. I'd really appreciate it.

Thanks everyone!

-Work.
February 1, 2010 2:29:19 AM

Change the resolution and/or refresh rate.
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February 1, 2010 2:35:17 AM

I've tried different resolutions. Although I figured 1900x1080 would be most appropriate for HDMI. I'm sorry. But thank you for the suggestion!
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Best solution

February 1, 2010 2:43:27 AM

Try 1024 x 768, 1280 x 720, 1680 x 1080, and 1920 x 1080.
As for refresh rates try 60Hz (common), 59Hz, 75Hz.

If that doesn't help try using Driver Sweeper & then reinstall drivers.
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February 1, 2010 2:51:10 AM

Hmm I set the resolution at 1600x900 and it comes through. I tried reverting back to 1920x1080 but went back to the distorted screen. 1600x900 isn't bad... but the VGA at 1920x1080 was so much clearer..

Does the 5850 now allow HDMI output at 1920x1080?
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February 1, 2010 2:52:11 AM

Shouldn't be a hardware problem.
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February 1, 2010 2:58:01 AM

Looks like the best resolution I can run at is 1650x1050 on HDMI...

It's not too bad but it doesn't fill in the monitor. It there any kind of benefit over VGA/DVI/HDMI?

Maybe I'll give DVI a shot.

edit: yeah DVI runs 1920x1080. I guess that's the best I'll get. *shrug* happy to have display at least haha. If anyone else encounters this issue and knows a way to run HDMI at 1920x1080 I'd sure be all ears!

Thanks for the help!
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February 1, 2010 11:40:49 AM

Best answer selected by Workodactyl.
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February 3, 2010 7:23:46 PM

Workodactyl said:
Looks like the best resolution I can run at is 1650x1050 on HDMI...

It's not too bad but it doesn't fill in the monitor. It there any kind of benefit over VGA/DVI/HDMI?

Maybe I'll give DVI a shot.

edit: yeah DVI runs 1920x1080. I guess that's the best I'll get. *shrug* happy to have display at least haha. If anyone else encounters this issue and knows a way to run HDMI at 1920x1080 I'd sure be all ears!

Thanks for the help!


Hi,

I also recently bought an ATI 5850 card (Powercolor) and I get the same issue as you do. I connect with hdmi 1920x1080 @ 60 (also tried 59 and 50Hz) to my 47" LCD TV. When I set the resolution it works fine but after a random time it suddenly turns pink and distorted. The time can vary between 3 minutes and 30 minutes but I have only been at this for a day. If I change the resolution (or any setting in Catalyst or driver properties) it turns back to normal...for a time until it turns pink again.

Running lowet than 1920x1080 is absolutely no option for me. So, if anyone has any other idea please help so I wont have to go back to the store and swap to a NVIDIA.

thanks!
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February 17, 2010 10:35:56 PM

Hello,

I have the same problem, can't get the HDMI output from my graphics card to display in 1920x1080.... get a pink screen with white line/haze.... it works fine at 1650x1050. With my DVI it runs perfect at 1920x1080

I'm running a Powercolor 5850, X58A-UDR3 mobo, 6gig ram...

Could it be....
--- conflict with the sound drivers?
--- there is a problem with the drivers for the 5850???

Any help would be appreciated.

Thanks to all.
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March 17, 2010 10:48:53 PM

did anyone ever figure this out?
I have a 5850, and when i try using the hdmi with my monitor i get the pink distorted screen. DVI works fine, and ive used this same screen to play PS3 with the HDMI. So its obviously an issue with the 5850
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March 18, 2010 2:11:58 AM

I also have a XFX 5850, and with the same problem.
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April 10, 2013 12:59:16 PM

For me, disabling audio over HDMI solved the problem. Looks like handshaking issue, could be cable related or TV/radeon related, no idea.
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