Hello, How do I use the form the best way to get an answer. Where do I start
Hello and welcome to Tom's Hardware Forums.
You already made the best start - you asked a question and here comes the first answer, perhaps of many.
This particular sub-Forum deals with problems in Windows XP but the main Forum page lists all the other categories. Choose one that fits your problem and just describe the difficulty you're having and someone will be along to help.