MSI 870A-G54 No Sound?!

^First in RUN MSCONFIG and select Diagnostic Startup; if this resolves the issue then begin Adding additional items.

Still having same problem. Also I have recently just installed and uninstalled Norton Antivirus. I ran a registry cleaner and Disk Optimizer. I thought Norton was slowing it down so I uninstalled Norton. No problems prior to having Norton...

Next, in the Device Manager uninstall all items listed [+] Sound, video and game controllers then restart. If that fails open Control Panel | open Sound and Audio Devices & verify that you {e.g. Realtek} is the default AND Sounds | Windows Scheme -> change to Windows default.

Still having same problem.

Is there a chance that my speakers may have shorted out the sound on the mobo. Yesterday when playing music i was getting some weird bass sounds and pops. I just remembered this.

Also, these Speakers are about 7 years old, Harman Kardon HK695's, and I have had some problems with them recently where one of the speakers will not output sound.

I am getting the feeling that this is what has happened.

With that being said would you recommend getting a new sound card or replacing the mobo?

Last chance, D/L and try to install the Realtek Audio driver {verify your MOBO} - http://www.msi.com/index.php?func=downloaddetail&type=d...

HT | Omega - http://www.newegg.com/Product/ProductList.aspx?Submit=E...

HT | OMEGA STRIKER $89 - http://www.newegg.com/Product/Product.aspx?Item=N82E168...

HT | Omega has less "problems" than Creative and their drivers + sound quality cannot be beat.

Alternative, RMA MOBO. The recommendations I give "uninstall" was best to eliminate registry errors by reinstall + rewriting registry. However, if it were "me" - by "Windows took a very long time to load (45 seconds or more)" - I also would try the following:

Clear CMOS BIOS
System Restore {prior to problem}
Last resort reinstall Windows - clean.

I have seen this type problem before, and either cleaning Windows {reinstall} or replacing the MOBO was the "solution." The long start time concerns me the most.

I agree, even without sound the long start time concerns me the most as well!

The long start-up time is as follows.

Prior to issue: 5-7 seconds on Windows Loading screen, then a quick blank page flash, then onto Windows login screen. Click name and bam windows is started. All under 20 seconds.

After No Sound Issue: 25-30 seconds on Windows loading screen, then 10 seconds of blank screen, then a timer, then finally the login screen. Click name and another 10 seconds and windows starts up. Total of 45-60 seconds.

Summary:
8-19-2010
3pm: Everything is good
4pm: Install Norton Antivirus from Comcast (free)
5pm: Ran Norton Registry Cleaner and Disk Optimizer
7pm: Hear strange noises while gaming/playing music

8-20-2010
11am: Play music on winamp, notice the visuals lagging, close winamp and check cpu usage to find it over 40% and fluctuating between 30 and 50%
11:10am: Uninstall Norton Antivirus because I thought it was slowing down the pc. 1st try at uninstall failed, 2nd try was successful.
11:15am: Restart PC and experience NO SOUND and a very slow start-up time.
11:30am: Self diagnostic; i.e. switching speakers, trying them on different pc, checking drivers etc.
12:15pm: Posted in this forum for help.

I am going to install a fresh copy of XP sp3 and see if the long start-up time and no sound issues persist. This will also ensure there are no registry errors and all drivers are current and have not been corrupted by anything I (or Norton) may have done.



I will update a.s.a.p.

Looking at "5pm: Ran Norton Registry Cleaner and Disk Optimizer" .... Is it an old copy, and if so possibly incompatible with XP SP3 {just an idea}

Q - Can you perform a System Restore prior to 8-19-2010?

I've seen registry corruption make NIC & Sound "disappear" completely from the Device Manager. I am "hoping" it is only a registry problem - I know it's a PITA!

xp blaarrgg

msi blaarrgg

bios issue (not enabled), software issue (muted etc), driver issue (not installed), or hardware issue (faulty) - take your pick

^ went through all that, on-board sound is a rare H/W issue. Unfortunately, the registry is about all that's left.

After uninstalling Norton (Current Version) all of my restore points are gone. Only 8/20 is available, and unfortunately that point is after this issue started.

Thanks for the help Jaquith, I cannot complete the reinstall until Wednesday morning due to work. I will update again Wednesday.

After fresh install of XP everything works.
Sound works and startup is fast and smooth.

The only thing I can think of that must have caused the issue was the failed attempt at uninstalling norton. I believe it corrupted the registry and files associated with windows, sound, etc.

Tx for the help!

Best answer selected by supertdubzz.

^ Glad to hear! On the bright side everything is fresh!

Take Care!