/ Sign-up
Your question

Data Recovery - Assistance needed

  • Hard Drives
  • Data Recovery
  • Western Digital
  • Storage
Last response: in Storage
February 17, 2012 6:30:34 PM

Having a problem with a brand new WD caviar 2TB HD.

Copied about 1TB of data to it but now its giving me an I/O Error which is preventing me from copying data off successfully. Im pretty sure the drive is corrupted. Asks me to scan each time I connect it but even after scandisc for 72 hours and successful completion. I still get asked to scan again on next reconnect. I am able to get some of the files off, but its hit or miss and takes literally 30 mins for a single file, image, mp3 etc and errors frequently wasting the time and giving me nothing.

I can still access the drive and the files so I know its not totally gone, at least not yet.

What I need to know is...

What programs are available retail that would let me pull the files off ? and where can I find them? is there a forum on another board someone coudl recommend where I might find skilled assistance?

I really don't want to send the drive to be recovered cause thats so expensive for them to just plug it in and then basically do what I can do at home.

Any thoughts or suggestions would be most welcome
thanks in advance

More about : data recovery assistance needed

Best solution

a c 84 G Storage
February 17, 2012 7:23:25 PM

Download the data lifeguard tool from WD. Run that and see what that tells you.... I am guessing you have a encloser what type?
February 17, 2012 7:45:57 PM

My enclosure is made by vantec, what kinda information am I looking for from the hardware tool? The cause of the fault?
Related resources
a c 84 G Storage
February 17, 2012 7:54:00 PM

if there is a fault you should return the drive. I am guessing that there is a fault.
a b G Storage
February 17, 2012 8:09:38 PM

Google HDD data recovery software. There's tons of it.
July 5, 2012 9:07:27 PM

Best answer selected by lieutenantfrost.