XP wont boot in safe mode..will boot in normal mode

Hello, Hi guys. I bought this PC as a refirb and have never been able to boot up in safe mode.
I can enter safe mode and select what type of boot, it will then go through the B/W window rolling screen for a few secs then go back to the safe mode select screen ..
I now have a bug in it and need to get into safe mode..
When I do a AGV , Kaspersky, etc full scan the PC does a full shut down then reboots..
The error code that comes up as it reboots after shuting down is
C:Docume~1\user\locals~WER2178.dir00
\sysdat. that is noe of the codes...

OS is XP pro SP3,
Im not too PC savy but help is a long way..
Thanks JIM
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More about wont boot safe mode will boot normal mode
  1. Sounds like some bad RAM. You can try using one RAM chip at a time.

    If you think it may be virus related, you can create an AVG rescue boot disc, to scan the hard drive.
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