Fix broken shortcut on external hard drive Tags: Hard Drives External Hard Drive Storage Last response: February 18, 2012 10:27 PM in Storage Share marieb February 18, 2012 1:10:51 AM I have files on an external hard drive that I can't access. When I do a search, they come up in the search. But when I click on them to open, I'm told that the shortcuts to those file are broken. They are simple Word Documents, nothing fancy. They don't show up in the directory window, just in the search window. But I can't open them. Help! Marie More about : fix broken shortcut external hard drive | E-mail me updates | Report abuse Register or log in to remove RealBeast Storage Expert February 18, 2012 1:31:29 AM This also sounds like a permission issue, you need to take ownership of the files as described here: http://technet.microsoft.com/en-us/library/cc753659.asp... | Report abuse marieb February 18, 2012 3:32:36 AM Thank you so much for your prompt reply. I tried to do as you instructed. However, when I click on the "security" tab, a window pops up, saying that the name of the target file is incorrect. (I found these files in Recent Places.) The boxes in "Advanced" are grayed out so that I can't click on anything. Help! | Report abuse RealBeast Storage Expert February 18, 2012 8:10:16 AM Everything in recent places is just a shortcut, you would have to go to the actual files take ownership as described in that link. Can't do it to a shortcut. | Report abuse marieb February 18, 2012 10:00:02 PM I tried to access the files using both search and recent places. After clicking on properties, I tried to click on the security tab. But a window popped up, saying the file name was invalid. How can I get to the files directly in order to take ownership when they don't show up on the external hard drive directory? Thanks for your help. | Report abuse RealBeast Storage Expert February 18, 2012 10:27:48 PM Can you access the drive in disk management, if so does it have a drive letter or can you assign it one? | Report abuse Register or log in to remove Ask the community Publish Tom's Hardware>Forum>Storage>Fix broken shortcut on external hard drive> Related ressources: ForumHow to fix a broken external hard drive ForumNeed to fix a broken external hard drive ForumAll files in hard external becom shortcut ForumBroken USB on Lacie Stark external hard drive ForumHow to fix corrupted files in external hard drive ForumBroken USB port on WD External Hard Drive ForumBroken external hard drive ForumRecovering data from broken hard drive ForumGet files on a broken external hard drive ForumHow to recover data from a broken external hard drive ForumMY COMPUTER STOPS DETECTING THE EXTERNAL HARD DRIVE ..PLEASE HELP! ForumHow to recover data from a dropped broken external hard drive ForumHow can I fix external hard disk ForumMy computer is saying that there is a hard disk failure ForumDeleted external hard drive disk management ForumMy 2nd hard drive ForumDirectly connecting external drive. Forum[Solved] Theoretical limit of Hard drives on PCIE 2.0 card ForumAccessing a hard disk before format ForumCan i install windows server on solid state drive? More resources Read discussions in other Storage categories Hard Drives DVD Drives DVD Writers Optical Media Flash Media NAS/RAID SSD Western Digital !