Fix broken shortcut on external hard drive Tags: Hard Drives External Hard Drive Storage Last response: February 18, 2012 10:27 PM in Storage Share marieb February 18, 2012 1:10:51 AM I have files on an external hard drive that I can't access. When I do a search, they come up in the search. But when I click on them to open, I'm told that the shortcuts to those file are broken. They are simple Word Documents, nothing fancy. They don't show up in the directory window, just in the search window. But I can't open them. Help! Marie More about : fix broken shortcut external hard drive RealBeast a c 317 G Storage February 18, 2012 1:31:29 AM This also sounds like a permission issue, you need to take ownership of the files as described here: http://technet.microsoft.com/en-us/library/cc753659.asp... m 0 l marieb February 18, 2012 3:32:36 AM Thank you so much for your prompt reply. I tried to do as you instructed. However, when I click on the "security" tab, a window pops up, saying that the name of the target file is incorrect. (I found these files in Recent Places.) The boxes in "Advanced" are grayed out so that I can't click on anything. Help! m 0 l Related resources How can i fix my broken external hard drive (verbatim) - Forum How to fix a broken external hard drive - Forum External hard drive broken - Forum Broken external hard drive - Forum Fix External Hard Drive Mulitply ERROR!!! - Forum Can't find your answer ? Ask ! Get the answer RealBeast a c 317 G Storage February 18, 2012 8:10:16 AM Everything in recent places is just a shortcut, you would have to go to the actual files take ownership as described in that link. Can't do it to a shortcut. m 0 l marieb February 18, 2012 10:00:02 PM I tried to access the files using both search and recent places. After clicking on properties, I tried to click on the security tab. But a window popped up, saying the file name was invalid. How can I get to the files directly in order to take ownership when they don't show up on the external hard drive directory? Thanks for your help. m 0 l RealBeast a c 317 G Storage February 18, 2012 10:27:48 PM Can you access the drive in disk management, if so does it have a drive letter or can you assign it one? m 0 l Can't find your answer ? Ask ! Publish Related resources SolvedHard Drive Came Broken-Will NCIX fix it/pay me back for it? Forum Solvedhow to fix my WD Passport external hard drive after falling down Forum SolvedFix or Salvage my External Seagate Hard drive Forum SolvedI have images in a external hard drive and find an error when i try to copy same into a flash drive. How do I fix this Forum SolvedConverting hard drive data to external drive when laptop is broken Forum SolvedHow can I fix my External Hard Drive that says it needs to be formatted? Forum SolvedBroken External Hard Drive? :'( Forum SolvedWD Elemants External Hard Drive 2 TB USB port bent/broken Forum SolvedHow to recover data from a broken external hard drive Forum Broken External Hard Drive HELP!! Forum SolvedMy networked external hard drive was hacked into and all my files were encrypted. Is there any way to fix this? Forum how can I get my data from my 1tb toshiba external hard drive the usb port is broken the plastic around the pins one of the t Forum Can't access my external hard drive is there any way to fix this? Forum Can you identify this broken piece from external hard drive???? Forum BROKEN FILES on external hard drive Forum More resources Read discussions in other Storage categories Hard Drives DVD Drives DVD Writers Optical Media Flash Media NAS/RAID SSD Western Digital !