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Fix broken shortcut on external hard drive

Last response: in Storage
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February 18, 2012 1:10:51 AM

I have files on an external hard drive that I can't access. When I do a search, they come up in the search. But when I click on them to open, I'm told that the shortcuts to those file are broken.

They are simple Word Documents, nothing fancy. They don't show up in the directory window, just in the search window. But I can't open them.

Help!

Marie
February 18, 2012 3:32:36 AM

Thank you so much for your prompt reply. I tried to do as you instructed.

However, when I click on the "security" tab, a window pops up, saying that the name of the target file is incorrect. (I found these files in Recent Places.)

The boxes in "Advanced" are grayed out so that I can't click on anything.

Help!
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a c 317 G Storage
February 18, 2012 8:10:16 AM

Everything in recent places is just a shortcut, you would have to go to the actual files take ownership as described in that link. Can't do it to a shortcut.
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February 18, 2012 10:00:02 PM

I tried to access the files using both search and recent places. After clicking on properties, I tried to click on the security tab. But a window popped up, saying the file name was invalid.

How can I get to the files directly in order to take ownership when they don't show up on the external hard drive directory?

Thanks for your help.
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a c 317 G Storage
February 18, 2012 10:27:48 PM

Can you access the drive in disk management, if so does it have a drive letter or can you assign it one?
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