I have a Dell Dimension 3000 that is running XP. I have 2 CD/DVD drives on the computer - the one that came with it and one that I added. They have worked for years and suddenly they are not being recognized. They show up in the control panel in device manager or when I go to add hardware but it has the yellow exclamation mark next to it. When I try to repair it I get Error Code 19 (something about the registry). But they do not show up under My Computer and nothing happens when I insert a disk.
I try searching for answers but nothing has worked. Here is what I have tried. I deleted the high and low filters in the registry, I removed Itunes, I disconnect and then reconnect the actual drives, I have tried fixing through device manger and add/remove hardware. I also tried the "fix it" thing from the Microsoft support page. Nothing is working. I even tried restoring the computer to a later setting but that didn't work as well.