Archived from groups: microsoft.public.windowsxp.configuration_manage,microsoft.public.windowsxp.general,microsoft.public.windowsxp.help_and_support (
More info?)
Stompsoft usually offers a trial version so you might want to download and
test it.
It's possible the following Knowledge Base Article addresses the issue of
the error you are seeing:
http://support.microsoft.com/default.aspx?scid=kb;en-us;839090
--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/
"Andrew" <aparkhouse@blueyonder.co.uk> wrote in message
news
PNmd.57514$Q7.33371@fe1.news.blueyonder.co.uk...
> Michael,
>
> Yes my system is NTFS, in fact both my internal C:\ drive and my Maxtor
> 'One Touch external drive are formatted that way. When I first installed
> the Maxtor One Touch drive, it was originally formatted as Fat32, but the
> supplied manual recommended converting it to NTFS if using Win 2000 or XP,
> which I did before I put any data on it.
>
> So it looks like for some reason the backup applet cant or wont perform
> Volume Shadow Copy, any further suggestions?
>
> I will take a look at Stompsoft and see what the latest prices and product
> info is, and if happy will try and locate a copy as you suggest.
>
> Thanks again,
>
> Kind regards
>
> Andrew
>
> "Michael Solomon (MS-MVP)" <user@#notme.com> wrote in message
> news:uA75K0CzEHA.3192@TK2MSFTNGP14.phx.gbl...
>> Are you using FAT32 or NTFS? If you are not sure, open Windows Explorer
>> or My Computer, right click the C drive or any other drive being backed
>> up, select properties, the General tab will tell you which file system
>> you are using. If FAT32, Volume Shadow Copy is not supported and would
>> be the reason for the error. If that is the case, check the options or
>> preferences in the backup applet to see if you can turn off shadow copy.
>> If you can't do worry about it, the message, it's simply related to the
>> fact the option is not supported but this shouldn't effect your ability
>> to backup or restore.
>>
>> The backup applet supplied with XP is a lite version of a product
>> formerly known as Backup Exec and was developed by Veritas. Veritas no
>> longer distributes through retail channels and turned distribution of the
>> product over to Stomp which has rebranded the product as Backup MyPC and
>> all information including price can be found at the following link:
>>
http://www.stompsoft.com/backupmypc.html
>>
>> Whether or not you need it depends upon your needs. It is more robust
>> than the XP version and offers far more compatibility with backup devices
>> as the applet in XP is quite limited in that regard. One bit of advice,
>> if you decide this is something you need, they offer the option of buying
>> by download or purchasing the CD. My advice is to buy the CD even though
>> it is $10 more and before buying directly from stomp, you might want to
>> check various retailers to see if they have it and for what price as you
>> might get a discount from a retailer.
>>
>> I purchased the download and it's a bit of a pain when they have
>> upgrades. Instead of just pointing setup to the media and installing the
>> upgrade, I have to install each upgrade and its a pain in the behind.
>>
>> --
>> Michael Solomon MS-MVP
>> Windows Shell/User
>> Backup is a PC User's Best Friend
>> DTS-L.Org: http://www.dts-l.org/
>>
>> "Andrew" <aparkhouse@blueyonder.co.uk> wrote in message
>> news:ahsmd.25390$P7.9479@fe2.news.blueyonder.co.uk...
>>> Hi Michael,
>>>
>>> Thanks for the info regarding this problem, it is most appreciated. I
>>> have not replied before now, as I have been aware on holiday, and only
>>> got back home last night!
>>>
>>> Regarding the report files for the backup, they indicate a couple of
>>> things, for example some files were in use and could not be backed up,
>>> also some were cookies and temp files so that answers that bit, but I
>>> did find this entry in all of the reports made so far:
>>>
>>> "...Error returned while creating the volume shadow copy:80042301
>>> Reverting to non-shadow copy backup mode..."
>>>
>>> I am not a technical person by profession, but I have been using
>>> computers since the 1980's and have found my ware round MS-Dos, and hard
>>> drive partitioning etc, which thankfully to day is so much easier and
>>> quicker than then, but to be honest I am not sure what this message
>>> means.
>>>
>>> Is it particularly important or can I just carry on as normal?
>>>
>>> I have my system set to do a daily Incremental backup and am quite happy
>>> as long as all my data such as Word Doc's, Web files, graphics files and
>>> the like are safely backed up. To be honest if my system was at a stage
>>> that it needed a 'full system restore' from Backup, I think I would be
>>> ok with starting from scratch and reinstalling WinXP Pro on a freshly
>>> formatted hard drive, and then just restore my data files etc.
>>>
>>> I was interested in your comment regarding the fact that you are using a
>>> 'retail' version of backup as provided in Win XP Pro.
>>>
>>> Where do you get it from, and how much is it, and do I really need it?
>>>
>>> I hope you don't mind my asking.
>>>
>>> Kind Regards
>>>
>>> Andrew
>>>
>>>
>>>
>>> "Michael Solomon (MS-MVP)" <user@#notme.com> wrote in message
>>> news:OMONgzQwEHA.908@TK2MSFTNGP11.phx.gbl...
>>>> Usually, the backup creates a report and asks if you wish to view it
>>>> when you close the current backup. Under options, it may be under
>>>> "Job" on the toolbar, go to the report tab and select "List all files
>>>> that were backed up." Then, run the backup again and see if there's a
>>>> notation in the report.
>>>>
>>>> You may have to hunt a bit for this option as I'm using the retail
>>>> version of the backup app that ships with XP Pro and it is a bit more
>>>> robust and may differ a bit from yours.
>>>>
>>>> The most likely explanation is it couldn't open the file. If the file
>>>> was System Volume Information, that is a system folder that contains
>>>> the System Restore information and the system usually won't let you
>>>> backup and restore that nor should it be necessary as a backup is
>>>> usually used to restore specific user files that might accidentally
>>>> have been lost or used in a full restore of user files after a format
>>>> and clean install.
>>>>
>>>> --
>>>> Michael Solomon MS-MVP
>>>> Windows Shell/User
>>>> Backup is a PC User's Best Friend
>>>> DTS-L.Org: http://www.dts-l.org/
>>>>
>>>> "Andrew" <andrew@hostinguk.com> wrote in message
>>>> news:OM1TVPDwEHA.1404@TK2MSFTNGP11.phx.gbl...
>>>>> Hi,
>>>>>
>>>>> I have been installing a new external hard rive this weekend, a Maxtor
>>>>> One
>>>>> Touch, and don't like the supplied backup software called Retrospect
>>>>> Express.
>>>>>
>>>>> So I have used the backup Facility provided in WinXP Pro, and it
>>>>> appears to
>>>>> do what I want, and I have done a full system back, plus an
>>>>> incremental
>>>>> backup.
>>>>>
>>>>> In the Restore Tab it shows a Tree structure of the files backed up,
>>>>> but a
>>>>> couple of the folders have a red exclamation mark (!) over them ,and I
>>>>> cannot find out what that means.
>>>>>
>>>>> Can anyone enlighten me and tell me what is going on, and do I need to
>>>>> be
>>>>> worried about this?
>>>>>
>>>>> Many thanks
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>
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