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Seagate portable device 500GB
Feb 24, 2012, 11:40 PM
I have run the SeaTools for Windows application to test the drive.
Short Drive Self Test = pass
Long Drive Self Test = FAIL
Short Generic = FAIL
Long Generic = Fail
What can I possibly do? I cannot even get an RMA # to display if I cannot get these tests to run. How can I return it without the RMA? or any way to offload the data?
Feb 25, 2012
seagate portable device 500gb
Feb 25, 2012, 8:26 AM
You should be able to RMA anyway, in worst case scenario you will have to call them
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