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Window xp after turning on desktop it goes black

Last response: in Windows XP
October 10, 2012 11:33:10 AM

please will you help me with this,,, yesterday i downloaded a software program and installed it to my desktop. But since morning after turning on my pc it only show as it loads window xp and after that it display only my cursor and a black background and nothing else. do i need to format the pc?
October 10, 2012 2:23:53 PM

Try booting in Safe Mode, that should work. Then uninstall the program you installed, and try a normal boot.
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