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Apple application support download

Last response: in Windows XP
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October 15, 2012 1:26:05 PM

When trying to open messages that contain videos, it has an error message stating that I must have the apple appliction downlaod for windows XP to continue. Can you please assist with this situation?
October 15, 2012 10:44:41 PM

Are the videos Quicktime files?
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