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My dell 942 printer won\'t print gives me a message to change the ink cartridges

Last response: in Windows XP
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October 15, 2012 3:51:33 PM

I have a dell 942 printer that won't print anything. It keeps giving me the message to put in a ink cartridge on the left side. The cartridge has ink but neither the black or the color cartridge will click into place and stay that way. Anything I can do to remedy this or is the printer shot?
October 15, 2012 11:38:28 PM

Are you sure the cartridges are in the right slots, and that they are the correct numbers?
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