The registered person go on with the regestration data

Hello, i need the pass word and e mail adress for the device's serial no ( 145463BE02235 ) which purchased 4 years ago with our customer no 4573185 becaue the person who purchased quit and we can't continu with the net gear customer service without the registered mail and rhe pass word .
not his name was mohamad frook . my e mail is shaficco or tell me what should i do in this case ?
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