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Factory reset wd my passport

Last response: in Storage
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March 5, 2012 7:12:14 AM

My WD My Passport was disconnected accidently during a file transfer and now i cannot access the drive on my computer, it is available and becomes 'noticed' by my computer but when I try to open the device to view files it freezes and overloads my computer. Is there anyway I can wipe the device clean back to factory settings and hope that does the trick?

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March 5, 2012 7:01:51 PM

formatting should fix it. go to computer and when you see the drive letter showing for your WD, right click and format.
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February 14, 2014 10:18:15 PM

You should then be able to got to WD's website to reacquire all the programs it came with. Assuming of course that you want them.
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