I can access external drive but cannot see files or folders or scan the drive fo
Hello, I can see it under the "My Computer" folder and I can access external drive but cannot see files or folders or scan the drive for viruses...The properties of the hard drive show 0 bytes free and 0 bytes used...Cannot Autoplay the drive or access it through command prompt...
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Can you try it on another computer? If so and does not work it is gone bad and data recovery needed.