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I can access external drive but cannot see files or folders or scan the drive fo

Last response: in Storage
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March 10, 2012 11:44:55 AM

Hello,
I can see it under the "My Computer" folder and I can access external drive but cannot see files or folders or scan the drive for viruses...The properties of the hard drive show 0 bytes free and 0 bytes used...Cannot Autoplay the drive or access it through command prompt...
a c 261 G Storage
March 10, 2012 11:50:17 AM

Can you try it on another computer? If so and does not work it is gone bad and data recovery needed.
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