Unable to view backup files

GT191

Honorable
Mar 11, 2012
5
0
10,510
Hello,
I recently restored my system using PC Angel System Recovery.

Recovery3.jpg



It gave me the option to fully restore my system with a backup.


Recovery2.jpg



After the restoration was complete, I tried accessing the backup files. However, when I tried accessing the main folder where I kept most of my personal files, it gives me a "Access Denied" message.

Recovery4.jpg



It appears to be empty, but when I checked the total disk space available, most of it is used by the backup folder. However, if you do the math there is something missing in the list:

Recovery5.jpg


Recovery6.jpg

 

tokencode

Distinguished
Dec 25, 2010
847
1
19,060
Because it is a new installation, you are running under different windows credentials. Fine the My Documents folder, right click, go to security and advanced. Take ownership of the object and set the security permissions so that your current user has access to the files. See if that works.
 

GT191

Honorable
Mar 11, 2012
5
0
10,510
I found the solution to this problem. I had to go into "safe mode" to view the security tab. I quickly found that I was not the owner for the files and changed the permissions for the folder.