Troubleshoot cant get laptop to recognize microphone

mtruono

Distinguished
May 6, 2010
2
0
18,510
Hello,

I have a Dell Latitude D510 and recently just installed Bria 3.0 Softphone. I have a very cheap external microphone (it came with a cassete recorder at one time).

I know the hardware (mic) works - for it works on my wife's laptop (with no install), but IT MY DELL WONT RECOGNIZE IT (although it has in the past).

How can I get it to recognize the device again?