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Dell 4550 receives cd but doesnt know its there

Last response: in Windows XP
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October 28, 2012 4:37:33 PM

Dell Dimension4550 receives CD, but doesn't acknowledge its existence.
October 29, 2012 12:32:04 AM

If you're referring to a bootable CD (such as a Windows or Recovery CD), you need to go into the the BIOS Setup and change the First Boot Device to CD/DVD drive, otherwise the boot process will ignore any bootable CD you place in the drive.

To get into the BIOS Setup, press and hold F2 as soon as the Dell splash screen appears. Be ready to press F2 at the splash screen otherwise the "window of opportunity" may be missed and you'll then have to reboot & try again.

After changing the first boot device to CD/DVD drive, be sure to "save and exit" BIOS Setup by pressing F10.
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