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Asus optical dvd rom drive wont detect

Last response: in Storage
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March 17, 2012 1:45:46 AM

Hello,
I have a problem when im using my ASUS SDR 08B1-U DVD-ROM drive, Hi-Speed USB. Its external. It cant detect the disk i put in. It makes some sounds as if its loading but dosent detect. When i go to computer i click on drive t and it says please insert a disk. Im trying to install mass effect 3 and im using a Alienware M11xR2. Is there a solution?
a c 306 Ĉ ASUS
a c 265 G Storage
March 17, 2012 1:51:11 AM

Maybe it needs cleaning, lens dirty.
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March 17, 2012 2:02:53 AM

rolli59 said:
Maybe it needs cleaning, lens dirty.

Still dosent work.
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a c 306 Ĉ ASUS
a c 265 G Storage
March 17, 2012 2:11:10 AM

Can you try it on another computer? Then we will know for sure if it is broken!
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!