Can't do Acer system back up on new computer

OK ,it will keep asking for a blank DVD R....over and over..if I try and use acer system back up..if i try and format it takes awhile and says Windows unable to complete format,,

I can format a cd-rw but they don't have the capacity for the Acer system back up..using win 7 64 bit, This is really bugging me.. :cry:
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  1. ? if it's new, contact Acer support ? No idea what Acer system backup is, unless you mean the Windows system backup on an Acer machine.

    I need just a little more detail.... Can you format and write a few gig of data to a blank DVD R, or is the DVD writer shot? It's a thought, anyway.
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