Have you ever had sound?
If so, what happened before you lost the sound?
Are you sure your speakers or headphones are good?
Have you tried to reinstall the latest sound driver from Dell?
My dell desktop have no sound when i turn it on I hear the click and that's all.
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harry here: this works on the devices on ur system go to the card to drivers the click update be online when u do this it will look on the computer first then go on the web for them when it starts the download click save then run, so will have them for later, it's always good to back-up all ur drivers & .dills on cd/rw 1 for each so next time on need 1 u pop in the cd & pow u got it.