No that didn't seem to do it. Let me back up a little. Under device manager, unknown devices, details, i am seeing: ACPI\Genuineintel_-_x86_Family_6_Model_37\_0 and then the exact same thing for three other devices ending in \_1,\_2, and \_3. Is that my processor it can't identify? I don't see a processor anywhere on the list. Sorry, obviously my 1st time at this.