XFX usually offers lifetime warranty. I have an XFX HD 4850 however I found their support to suck massively. The waiting period for a response is 1-2 days or longer, and often is met by a incompetent tech support member.
Issues I have had with my XFX HD 4850:
* Black and White display after driver update. Goes away sometimes then comes back for no apparent reason, I suspect it to be a bad driver configuration. Usually running driver sweeper, installing a previous version of the display driver will do the trick. Then re-updating the driver.
* Bad overclocking (Only overclocks 20 mhz for core, and around 50 mhz for memory)
* Shows up as 2x width link (out of a possible x16). A sappire HD 4850 I used to test confirms it's the XFX HD 4850 since the Sapphire card runs at 16x width link.
* Performance is slow considering clock speeds. Around 5%-10% slower then other GPU's with the same clock speeds.
* Does not crossfire. I have yet to confirm it is the XFX HD 4850 that is failing, but appears it probably is. (I get another HD 4850 tomorrow, so I will update you then if this problem is attributed to the XFX HD 4850.
Everytime I contacted XFX about an issue they gave me completely unthoughtful advice.
When I reported the lowered performance, they asked me run 3dmark06 etc when I had already told them I had run 3dmarkvantage and gave them the score.
They proceeded to ask me to reinstall drivers, which once again I had told them I had used driversweeper/windows uinstall system to remove the drivers.
Never once did they listen to my diagnostics.
When the 2x width link issue came up, not once was an RMA offered, I noticed performance decreases since I first had it.
Before it used to run fallout 3/oblivion among other games very easily and well. Now a days it lags with oblivion/fallout 3. Something which is bizarre considering my CPU/RAM/motherboard were all upgraded from before.. With the sapphire HD 4850 I notice none of these performance issues.
What was I told? reinstall drivers.
bleh I could go on but thats enough.
On better news Sapphire's support is pretty good. 3 hour average responses, 2 years warranty, and really good support that listens to their customers.
I brought up the crossfiring issue, and they led me step my step to things I had not checked before.