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BSOD errors on new machine

Last response: in Systems
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March 8, 2010 9:25:27 PM

Hello, I have a brand new machine, built from new parts ordered on tiger direct. Ever since I have had the machine I've had bsod's, I have Done a clean install, and same things occuring again. The last 3 bsod's are from WhoCrashed listed as:

This was likely caused by the following module: ntoskrnl.exe Bugcheck code: 0x3B (0xC000001D, 0xFFFFF80002AD604B, 0xFFFFF88005E79E40, 0x0) Error: SYSTEM_SERVICE_EXCEPTION Dump file: C:\Windows\Minidump\030810-21387-01.dmp file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.

On Mon 3/8/2010 9:56:40 AM your computer crashed This was likely caused by the following module: ndis.sys Bugcheck code: 0xD1 (0xFFFFFA804BEE1D30, 0x2, 0x0, 0xFFFFF880014858C7) Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL Dump file: C:\Windows\Minidump\030810-16972-01.dmp file path: C:\Windows\system32\drivers\ndis.sys product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NDIS 6.20 driver The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.

On Sat 3/6/2010 11:10:54 PM your computer crashed This was likely caused by the following module: atipmdag.sys Bugcheck code: 0x3D (0xFFFFF88002DFAEF0, 0x0, 0x0, 0xFFFFF880049EC41C) Error: INTERRUPT_EXCEPTION_NOT_HANDLED Dump file: C:\Windows\Minidump\030610-15662-01.dmp file path: C:\Windows\system32\drivers\atipmdag.sys product: ATI Radeon Family company: ATI Technologies Inc. description: ATI Radeon Kernel Mode Driver I had alot of the ATIPMDAG errors and found online that the new 10.2 driver is causing many issues with that specific title so I went with the 9.12 driver instead. Since then, I haven't had a atipmdag error, yet instead having the past 2 errors. Windows7 says all drivers are up to date.

I have Win7 home prem and the following equpment: OEM White Box 500-Watt ATX Power Supply Hitachi 1TB Serial ATA HD 7200/32MB/SATA-3G Corsair XMS 4096MB PC6400 DDR2 800MHz (2x2048MB) LG 22X DVDRW SATA w/o Software Biostar TA790GXE Motherboard & AMD Athlon II X4 620 Quad Core Processor Any help with this will be greatly appreciated, having so many BSOD's on a new month old machine is quite tiring

More about : bsod errors machine

March 8, 2010 9:47:39 PM

BSOD's are almost always caused by either incorrect RAM settings in the BIOS or faulty RAM. What exact Corsair RAM kit do you have (model number)? Have you manually set the RAM speed/timings/voltage to their rated specs in the BIOS? Have you run Memtest86+ overnight to test for RAM errors?

What exact power supply do you have? A POS PSU will cause all sorts of problems, including system instability and BSOD's.
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March 8, 2010 9:51:46 PM

Honestly for the PSU i do not know, I just copy/pasted from tiger direct on which I had. I can post both links for psu and ram if wished
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March 8, 2010 10:01:45 PM

since you didn't mention what you have done to correct the issue try resetting the ram to defaults. try it with only 1 stick of ram installed and see if you still get errors

OEM white box power supply?

does that mean theres no name for the PSU or was the PSU included with the case?either way sounds like a cheap power supply and may just be the problem like others here have said.
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March 8, 2010 10:07:42 PM

The only things I have done to try to correct the issue is goto the biostar website and update to whatever drivers they have listed, And honestly I do not know how to 'reset the ram to defaults', I do apologize. And the PSU is: OEM White Box 500-Watt ATX Power Supply - 500-Watt, ATX, 12V, OEM *copy paste from tigerdirect*
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March 8, 2010 10:16:19 PM

so was this system prebuilt coming from tiger direct or did someone have to assemble it for you?
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March 8, 2010 10:18:53 PM

Someone had to assemble it, all parts were purchased separately
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March 8, 2010 10:26:14 PM

well if they left you all the manuals then it will say somewhere in the biostar one how to reset the BIOS. that will not do any harm to your computer. who knows maybe whoever assembled it for you overclocked the CPU which may be the cause . but resetting the BIOS will reverse something like that.

but from the sounds of it if that does not work you may have to get whoever assembled it for you back to reseat the ram in the computer and other steps like that
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March 8, 2010 10:29:04 PM

ah I am the one who built it, I know that I never overclocked it. Had hoped to one day but not after this stuff :D 

I just did a update of chipset, seems the 'northend' whatever that was needed updating to current but I was thinking about updating bios but honestly have no clue on how to or if I should
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March 10, 2010 12:13:26 AM

I 2nd the recommendation of testing the ram with memtest86+ (after having already updated drivers and checking the HDD).

I was having BSODs on a new homebuilt which was almost identical to another recent build (same MB).

I ran memtest86+ (took minutes to look up on wikipedia, dl and burn an iso and run the test) and found failures on test #5.

I then ran on my other machine and found no failures, so I swapped out the dram sticks from the good machine to the bad one and re-ram memtest86+ and found no failures. So I rma'd the mem sticks and no more BSODs.
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March 10, 2010 12:23:38 AM

Reseat the ram and chances your problem will be fixed, unless you got bad ram. ( Just pull out and reinstall the ram, maybe switch them around ).
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March 11, 2010 5:05:28 PM

I did that, as well as reseat the video card, but I must say, the video card does wiggle back and forth for some reason
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