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Problem with new build when installing windows

Last response: in Systems
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March 9, 2010 1:18:43 AM

I just put the system below together. I can boot into BIOS fine but when I go to install windows I get this error
"STOP: c0000221 Unknown Hard Error \SystemRoot\System32\ntdll.dll"
When windows is copying files the disk drive spins up fast and slows down repeatedly. What could be the problem?


OCZ Platinum 2GB (2 x 1GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666) Dual Channel Kit Desktop Memory

AMD Athlon II X2 240 Regor 2.8GHz Socket AM3 65W Dual-Core Processor Model ADX240OCGQBOX

hec HP485D 485W ATX12V Power Supply - Power Cord Included

BIOSTAR A785G3 AM3 AMD 785G Micro ATX AMD Motherboard

HEC 6C60BS Black / Silver Steel ATX Mid Tower Computer Case


March 9, 2010 1:56:22 AM

what is your video card?

what version of windows?

at what point does the stop error occur in the install process?

are you doing a full install including formatting the hard drive?
brief search on google shows hard drive problems and OP disc problems relate to that code.
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March 9, 2010 1:59:25 AM

My video is onboard my motherboard. Windows XP Pro (just bought from ebay OEM). The error happens when windows is copying files. I don't get to the install or format phase.
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March 9, 2010 2:59:34 AM

Problem fixed. Bad optical drive.
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March 9, 2010 9:39:19 AM

great, glad its fixed.
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!